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DMHC Help Center - CA State Dept of Managed Health Care

Provides information on health and dental plans in California, costs, benefits and rights, accepts health plan complaints and related information.

Services: Health Maintenance Organization Complaints

980 9th Street, Suite 500

Sacramento, CA 95814

(888) 466-2219

Empowered Aging - Long-Term Care Ombudsman

Provides ombudsmen who advocate for residents of long-term care facilities which include skilled nursing facilities, large assisted living facilities and small 6-8 bed residential care homes for the elderly.

Services: Adult Protective Intervention/Investigation, Long Term Care Ombudsman Programs, Nursing Facility Complaints, Patient Rights Assistance

2255 Contra Costa Boulevard, Suite 204

Pleasant Hill, CA 94523

(925) 685-2070

Hazardous Materials Ombudsman - CCHS

Responds to questions and concerns about hazardous materials and the environmental health impact on Contra Costa residents.

Services: Local Government Complaints/Ombudsman Offices

*** PHONE AND INTERNET ONLY ***

Martinez, CA 94553

(925) 250-3277

Home Care Services Bureau - CA Dept of Social Services

Licenses Home Care Organizations including processing applications, receiving and responding to complaints and conducting unannounced visits to ensure compliance.

Services: Health Facility Licensing, Home Health Aide Services, Home Health Care Complaints, In Home Assistance Registries

744 P Street MS 9-14-90

Sacramento, CA 95814

(877) 424-5778

Medi-Cal Mental Health Ombudsman

Provides information on how the Medi-Cal Mental Health Managed Care system works, explains an individual's rights and choices, helps solve problems with getting needed services, assists in communication between parties to help resolve disagreements, requests information on an individual's behalf, and refers individuals to others who may be of assistance.

Services: Government Complaints/Government Ombudsman Offices, Managed Health Care Information, Medicaid Appeals/Complaints

1501 Capitol Avenue

Sacramento, CA 95899

(888) 452-8609

Public Assistance Fraud - CA Dept of Social Services

Provides information for individuals to report welfare fraud as well as most public assistance programs administered by each county's department of human/social services.

Services: Government Complaints/Government Ombudsman Offices

***Internet Only***

Sacramento, CA 95814

(800) 344-8477

State Bar of California

Due to the current pandemic, building is closed.

Services: Lawyer Complaints, Lawyer Referral Services

180 Howard Street

San Francisco, CA 94105

(415) 538-2000

TURN - The Utility Reform Network

Represents the residential and small business customers of California's large, investor-owned utilities major rate and policy proceedings before the California Public Utilities Commission, seeking fair rates for utility services.

Services: Advocacy, Legislative Advocacy, Public Awareness/Education, Speakers/Speakers Bureaus, Utility Service Complaints

*** Phone and Internet Only ***

Oakland, CA 94610

(800) 355-8876 x314

U.S. Consumer Product Safety Commission

Develops and enforces standards for a variety of consumer products.

Services: Consumer Education, Consumer Product Safety Complaints, Consumer Safety Standards

4330 East West Highway

Bethesda, MD 20814

(800) 638-2772

Vehicle Safety Hotline - National Highway Traffic Safety Administration

Answers and responds to reports of suspected safety defects in vehicles, vehicle equipment, and child safety seats.

Services: Automobile Manufacturer Complaints, Product Safety Alerts/Recalls

1200 New Jersey Avenue, SE

West Building

Washington, DC 20590

(888) 327-4236

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