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Full Resource Name:
HICAP - Health Insurance Counseling & Advocacy Program - CCC EHSD
Address
400 Ellinwood Drive
Pleasant Hill, CA 94523
(800) 434-0222
Description:
HICAP Volunteer Counselors provide free, confidential, counseling service to directly assist eligible individuals better understand their Medicare benefits and services. Medicare benefits including Prescription Drug Plan Coverage, low income plans, Medicare Advantage Plans, Medicare Supplemental options, Medicare Savings Programs Medicare and Medi-Cal (dually eligible) benefits, and long-term care insurance. HICAP provides information on long-term care planning and issues concerning long-term care. HICAP can also assist with referring Medicare matters involving Medicare appeals or insurance that require legal support.
Handicap Accessible?
Yes
Is Shelter?
No
Date of Official Change:
July 15, 2022
Address Listings
Physical (Primary)
400 Ellinwood Drive
Pleasant Hill, CA 94523
Mailing
400 Ellinwood Drive
Pleasant Hill, CA 94523
Contacts
Susan Jamerson
HICAP Manager
Phone Numbers
Toll-Free
(800) 434-0222
Fax
(925) 288-0414
Main Number
(925) 655-1393
TTY/TDD
(925) 655-1399
Accessibility:
Handicap Accessible
Services
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Description
HICAP Volunteer Counselors provide free, confidential, counseling service to directly assist eligible individuals better understand their Medicare benefits and services. Medicare benefits including Prescription Drug Plan Coverage, low income plans, Medicare Advantage Plans, Medicare Supplemental options, Medicare Savings Programs Medicare and Medi-Cal (dually eligible) benefits, and long-term care insurance. HICAP provides information on long-term care planning and issues concerning long-term care. HICAP can also assist with referring Medicare matters involving Medicare appeals or insurance that require legal support.
Hours
Monday-Friday, 9am - 4pm
Required Documents
Social Security number
Eligibility
Medicare eligible individuals age 65+ or younger adults with disabilities.
Fees
None
Intake Procedure
Call and leave name, telephone number, and residence zip code on a voice message. Call will be returned by next available volunteer counselor.
Languages
English, other languages accommodated through interpretation services.
Service Area
Contra Costa County
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
HICAP Volunteer Counselors provide free, confidential, counseling service to directly assist eligible individuals better understand their Medicare benefits and services. Medicare benefits including Prescription Drug Plan Coverage, low income plans, Medicare Advantage Plans, Medicare Supplemental options, Medicare Savings Programs Medicare and Medi-Cal (dually eligible) benefits, and long-term care insurance. HICAP provides information on long-term care planning and issues concerning long-term care. HICAP can also assist with referring Medicare matters involving Medicare appeals or insurance that require legal support.
Hours
Monday-Friday, 9am - 4pm
Required Documents
Social Security number
Eligibility
Medicare eligible individuals age 65+ or younger adults with disabilities.
Fees
None
Intake Procedure
Call and leave name, telephone number, and residence zip code on a voice message. Call will be returned by next available volunteer counselor.
Languages
English, other languages accommodated through interpretation services.
Service Area
Contra Costa County
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers