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Full Resource Name:

Coordinated Outreach Referral and Engagement (CORE) - CCHS

Address

***CONFIDENTIAL***
Concord, CA 94520

211

www.cchealth.org/services-and-programs/homeless-services/c-o-r-e-outreach

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AKA:

CORE Team

Description:

Provides outreach to homeless encampments by distributing clothing items, minor medical care and general hygiene products. Refers individuals to services including food and linkages to healthcare. Provides assessments to homeless individuals or families who are unable to get to a homeless CARE Center or individuals age 65+ and inputs their information into the County Homeless Coordinated Entry System. Website has extensive information with health guidance from the health director and Frequently asked questions. Answers dispatch line for Concord shelter, and East County Interim Housing Program, Concord Warming Center and GRIP Warming Center. Offers limited transportation to CORE clients only.

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

April 19, 2024

Address Listings

Mailing

2400 Bisso Lane, USite D2
Concord, CA 94520

Physical (Primary)

***CONFIDENTIAL***
Concord, CA 94520

Contacts

Michael Callanan Manager

Primary Contact

CORE Program

michael.callanan@hsd.cccounty.us

Phone Numbers

Main Number

211

Accessibility:

Handicap Accessible

Services

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Homeless Shelter

Description

Answers dispatch line for Concord shelter, and East County Interim Housing Program, Concord Warming Center and GRIP Warming Center. Offers limited transportation to CORE clients only.

Hours

Phone Dispatch: Daily, 7am - 11pm; Warming Center Placement: Daily, 4pm - 11pm (Teams out: 7am - 12am)

Required Documents

None

Eligibility

Homeless medically fragile individual, age 65+ or homeless family

Fees

None

Intake Procedure

Call 2-1-1 for information and to be transferred to program. Clients can dial 2-1-1 and press option 3 to be directed to program automatically. NO voicemail available, continue to call during business hours.

Languages

English, limited Spanish, Korean, and Hawaiian.

Service Area

Contra Costa County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California
    • Contra Costa County

    Telephone Numbers

    Number:
    211
    Name:
    Main Number
    Edit Service DetailsClick here to see this service (BH-1800.8500) and related services within the Service Tree.
    Street Outreach Programs

    Description

    Provides outreach to homeless encampments by distributing clothing items, minor medical care and general hygiene products. Refers individuals to services including food and linkages to healthcare. Provides assessments to homeless individuals or families who are unable to get to a homeless CARE Center or individuals age 65+ and inputs their information into the County Homeless Coordinated Entry System. Website has extensive information with health guidance from the health director and Frequently asked questions. Answers dispatch line for Concord shelter, East County Interim Housing Program, and Concord Warming Center. Offers limited transportation to CORE clients only.

    Hours

    Phone Dispatch: Daily, 7am - 11pm; Warming Center Placement: Daily, 4pm - 11pm (Teams out: 7am - 12am)

    Required Documents

    None

    Eligibility

    Homeless medically fragile individual, age 65+ or homeless family

    Fees

    None

    Intake Procedure

    Call 2-1-1 for information and to be transferred to program. Clients can dial 2-1-1 and press option 3 to be directed to program automatically. NO voicemail available, continue to call during business hours.

    Languages

    English, limited Spanish, Korean, and Hawaiian.

    Service Area

    Contra Costa County

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • California
      • Contra Costa County

      Telephone Numbers

      Number:
      211
      Name:
      Main Number
      Edit Service DetailsClick here to see this service (PH-8000) and related services within the Service Tree.
      Undesignated Temporary Financial Assistance

      Description

      Provides one-time prevention funds for El Cerrito residents. Assistance is for housed households who are at risk of losing their housing which includes back rent, late fees, application fees, move-in costs, and security deposits.

      Hours

      Phone Dispatch: Daily, 7am - 11pm; Warming Center Placement: Daily, 4pm - 11pm (Teams out: 7am - 12am)

      Required Documents

      None

      Eligibility

      Housed individuals at risk of losing their housing.

      Fees

      None

      Intake Procedure

      Email managementcore@cchealth.org to provide background on request, if no email, call 2-1-1 and press option 3 and ask for El Cerrito Housing Security Fund. NO voicemail available, continue to call during business hours.

      Languages

      English, limited Spanish, Korean, and Hawaiian.

      Service Area

      Contra Costa County

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • California
        • Contra Costa County

        Telephone Numbers

        Number:
        211
        Name:
        Main Number
        Edit Service DetailsClick here to see this service (NT-8900) and related services within the Service Tree.

        © 2026 Contra Costa Crisis Center

        Can't find what you're looking for? Dial 2-1-1 or text HOPE to 20121 to reach a live representative. You can also send a message online.