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Full Resource Name:
Relief for Energy Assistance through Community Help - PG&E
Address
*** INTERNET ONLY ***
Pittsburgh, PA 15203
(888) 282-6816
www.pge.com/en/account/billing-and-assistance/financial-assistance.html
AKA:
REACH/Match my Payment
Description:
Offers REACH program which provides financial assistance through Dollar Energy Fund to PG&E customers with balances up to $300. Aid is first-come, first-served and applicants must meet all requirements. Helps eligible customers with Match my Payment program in which clients can enroll to match every dollar paid up to $1,000 towards the past due balance. Clients can make multiple payments to get matching funds. Program ends December 31, 2025 however, match payments are subject to funding availability. Website has extensive information and link for application.
Is Shelter?
No
Date of Official Change:
June 23, 2025
Address Listings
Physical (Primary)
*** INTERNET ONLY ***
Pittsburgh, PA 15203
Mailing
P.O. Box 42329
Pittsburgh, PA 15203
Phone Numbers
Main Number
(888) 282-6816
Administrative
(412) 431-2800
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Match My Payment: Provides bill assistance to eligible customers. Clients can enroll to match every dollar paid up to $1,000 towards the past due balance. Clients can make multiple payments to get matching funds. Program ends December 31, 2025 however, match payments are subject to funding availability. Website has extensive information and link for application.
Hours
24 hours daily
Required Documents
Visit website for details.
Eligibility
Have a past-due balance of at least $100, household income must not exceed the program income limit of 400% federal poverty level, have a PG&E residential account in the name of the adult living in the household, make a payment of $50-$1,000 toward overdue bill, so that PG&E can match the payment after enrollment is confirmed.
Fees
None
Intake Procedure
Apply online. Call call toll-free line to inquire status. Visit website for a local agency who can help with submitting online application.
Languages
English, Spanish, Mandarin, and Vietnamese
Service Area
Northern California Counties
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
Offers REACH program which provides financial assistance through Dollar Energy Fund to PG&E customers with balances up to $300. Aid is first-come, first-served and applicants must meet all requirements. Helps eligible customers with Match my Payment program in which clients can enroll to match every dollar paid up to $1,000 towards the past due balance. Clients can make multiple payments to get matching funds. Program ends December 31, 2025 however, match payments are subject to funding availability. Website has extensive information and link for application.
Hours
9am - 5pm
Required Documents
Visit website for details.
Eligibility
REACH: Must have a minimum outstanding balance of $100 and maximum of $300 (if a senior citizen outstanding balance of at least $50). Total gross household income must be at or below 200% of federal poverty income guidelines. Assistance can only be used for past due balances and applicant can only receive assistance once every 12 months. Match my Payment: Have a past-due balance of at least $100, household income must not exceed the program income limit of 400% federal poverty level, have a PG&E residential account in the name of the adult living in the household, make a payment of $50-$1,000 toward overdue bill, so that PG&E can match the payment after enrollment is confirmed.
Fees
None
Intake Procedure
Apply online. Call call toll-free line to inquire status. Visit website for a local agency who can help with submitting online application.
Languages
English, Spanish, Mandarin, and Vietnamese
Service Area
Northern California Counties
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers