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Full Resource Name:
LIHEAP - Community Services Bureau
Address
1470 Civic Court, Suite 200
(Enea Court)
Concord, CA 94520
(925) 655-0960
AKA:
Low Income Home Energy Assistance Program, Low Income Household Water Assistance Program, LIHWAP
Description:
Provides assistance to low-income Contra Costa County residents who qualify with the cost of their PG&E bill, 48-hour disconnection notice, weatherization and/or energy-related home repairs. Online application portal may still show out of funds but application is available to submit. Assistance is meant to either restore or prevent disconnection therefore the maximum benefit necessary to resolve the energy crisis is $1,500. Due to influx of of applications, funds may be depleted soon and participants are encouraged to apply soon with all required documentation. 250 applications will be processed per month. If an application if over the 250 then it will roll over to the next month for review.
Handicap Accessible?
Yes
Is Shelter?
No
Date of Official Change:
February 23, 2026
Address Listings
Physical (Primary)
1470 Civic Court, Suite 200
(Enea Court)
Concord, CA 94520
Mailing
1470 Civic Court, Suite 200
(Enea Court)
Concord, CA 94520
Contacts
Maria Isabel Torres
Phone Numbers
Main Number
(925) 655-0960
Fax
(925) 229-6784
Accessibility:
Handicap Accessible
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Provides assistance to low-income Contra Costa County residents who qualify with the cost of their PG&E bill, 48-hour disconnection notice, weatherization and/or energy-related home repairs.
Hours
Monday-Friday, 8am - 5pm; website: 24 hours daily; Phone messages: Tuesday - Thursday, 8am - 5pm
Required Documents
Copy of the most recent electricity bill, one month proof of income for every adult in the household, proof of applicant's legal status, copy of birth certificate for children 5 years and younger, copy of ID for household member 60 and older. Additional paperwork may be required.
Eligibility
Contra Costa resident, household size must meet gross monthly income guidelines, target is low income, families with children, elderly, and disabled.
Fees
None
Intake Procedure
Apply online or leave a message with reason for call. Calls are returned within 48 hours. Applicants can send application by fax, email, mail, or drop off in box located outside the office. 250 applications will be processed per month. If an application if over the 250 then it will roll over to the next month for review.
Languages
English and Spanish
Service Area
Contra Costa County
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides assistance to low-income Contra Costa County residents who qualify with the cost of their PG&E bill, 48-hour disconnection notice, weatherization and/or energy-related home repairs. Online application portal may still show out of funds but application is available to submit. Assistance is meant to either restore or prevent disconnection therefore the maximum benefit necessary to resolve the energy crisis is $1,500.
Hours
Monday-Friday, 8am - 5pm; website: 24 hours daily; Phone messages: Tuesday - Thursday, 8am - 5pm
Required Documents
Copy of the most recent electricity bill, one month proof of income for every adult in the household, proof of applicant's legal status, copy of birth certificate for children 5 years and younger, copy of ID for household member 60 and older. Additional paperwork may be required.
Eligibility
Contra Costa resident, household size must meet gross monthly income guidelines and be considered a vulnerable population: households with individuals age 60+, with children ages 0-5 , or disabled. Including high energy cost and low-income.
Fees
None
Intake Procedure
Apply online or leave a message with reason for call. Calls are returned within 48 hours. Applicants can send application by fax, email, mail, or drop off in box located outside the office. 250 applications will be processed per month. If an application if over the 250 then it will roll over to the next month for review.
Languages
English and Spanish
Service Area
Contra Costa County
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers