511 Contra Costa

Address

***CONFIDENTIAL***
Walnut Creek, CA 94597

(925) 969-0841

www.511contracosta.org

Description:

Provides transportation information for travel to, through, or from Contra Costa County. Offers trip planning services for commuters and residents who would like to use public transportation including the nearest Park & Ride lot or transit center, information on carpooling and vanpooling, biking routes, what transit routes to take to travel from one location to another, and other travel information in Contra Costa County. Free or discounted student transit passes and Buy-One-Get-One-Free transit passes.

Handicap Accessible?

No

Is Shelter?

No

Date of Official Change:

June 22, 2026

Address Listings

Physical (Primary)

***CONFIDENTIAL***
Walnut Creek, CA 94597

Mailing

3003 Oak Street, Suite 100
Walnut Creek, CA 94597

Contacts

Laurie Talbert

Primary Contact

(925) 969-0841 x1006

ltalbert@511contracosta.org

Phone Numbers

Main Number

(925) 969-0841

Accessibility:

Not Applicable

Description

Provides information on free or discounted transit passes, Take 10 Transit Pass Offer, and Buy-One-Get-One Free transit passes (WestCAT & AC Transit only) as well as E-bike rebate program. Website has link to all transit providers currently offering discounted tickets.

Hours

Phone: Monday-Friday, 8am - 4pm; Internet: 24 hours daily

Required Documents

None

Eligibility

-Live or work in Contra Costa County, -Are 18 years of age or older, -Would otherwise drive alone to/from an employment location if this incentive program were not available, and - Agree to complete a brief survey to assess the effectiveness of this program.

Fees

None

Intake Procedure

Call or check website

Languages

English and Spanish

Service Area

Contra Costa County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California
    • Contra Costa County

    Telephone Numbers

    Number:
    925-969-0841
    Type:
    Main Number
    Name:
    Main Number
    Edit Service DetailsClick here to see this service (BT-8500.1000-180) and related services within the Service Tree.

    Description

    Provides reimbursement for rides home on public transportation or ride services like uber, lyft, etc. during an emergency like personal illness, sick child, or missing you carpool through the Guaranteed Ride Home Program.

    Hours

    Monday - Friday, 8am - 5pm

    Required Documents

    Copy of receipt.

    Eligibility

    You will be reimbursed for the trip home if the emergency is due to one of the following: -You or an immediate family member suffered an illness, injury, or crisis, or -Staying at work later than usual, with a supervisor’s request, causing you to miss your carpool, vanpool or last transit ride, or -Your ridesharing vehicle broke down or the driver had to leave without you, or -Your bicycle was stolen or broke down and could not be repaired at work or on the way home, or -There was a break-in, flood, fire, or other emergency at your residence, or -Your transit mode was shut down for the day.

    Fees

    None

    Intake Procedure

    Register for the program in advance and fill out reimbursement form within 30 days of ride.

    Languages

    English

    Service Area

    Contra Costa County

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • California
      • Contra Costa County
      Edit Service DetailsClick here to see this service (NT-6500) and related services within the Service Tree.

      Description

      Provides transportation information for travel to, through, or from Contra Costa County. Offers trip planning services for commuters and residents who would like to use public transportation including the nearest Park-and-Ride lot or transit center, information on carpooling and vanpooling, biking routes, what public transportation to take to travel from one location to another, and other travel information in Contra Costa County. Clicking on the Seniors Tab displays a map, clicking on a location on the map lists transit options and phone numbers for senior transportation in that area.

      Hours

      Phone: Monday-Friday, 8am - 4pm; Internet: 24 hours daily

      Required Documents

      None

      Eligibility

      None

      Fees

      None

      Intake Procedure

      Call or check website

      Languages

      English, Spanish, and Chinese

      Service Area

      Contra Costa County

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • California
        • Contra Costa County

        Telephone Numbers

        Number:
        925-969-0841
        Type:
        Main Number
        Name:
        Main Number
        Edit Service DetailsClick here to see this service (BT-8400.8550) and related services within the Service Tree.

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