Enhanced Care Management - Kaiser Permanente

Address

***Online or Phone***
Oakland, CA 94612

(833) 721-6012

https://healthy.kaiserpermanente.org/northern-california/shop-plans/medicaid/calaim-programs

Description:

Provides Enhanced Care Management (ECM) services for Medi-Cal members with highly complex needs. ECM is a benefit that provides extra services to help clients get the care needed to stay healthy. Enhanced Care Management services help to coordinate clients care. A Lead Care Manager will be assigned who will work with the patient, doctors, specialists, mental health providers, and other care staff to make sure everyone is working together. Lead Care Managers can also help clients find and apply for other services in their communities which include, medically tailored meals and housing supports, help patients understand and manage medications, help with scheduling appointments, find and apply for community services and work with patients and their family to improve their health.

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

January 27, 2025

Address Listings

Mailing

1 Kaiser Plaza
Oakland, CA 94612

Physical (Primary)

***Online or Phone***
Oakland, CA 94612

Phone Numbers

Main Number

(833) 721-6012

Accessibility:

Handicap Accessible

Description

Provides Enhanced Care Management (ECM) services for Medi-Cal members with highly complex needs. ECM is a benefit that provides extra services to help clients get the care needed to stay healthy. Enhanced Care Management services help to coordinate clients care. A Lead Care Manager will be assigned who will work with the patient, doctors, specialists, mental health providers, and other care staff to make sure everyone is working together. Lead Care Managers can also help clients find and apply for other services in their communities which include, medically tailored meals and housing supports, help patients understand and manage medications, help with scheduling appointments, find and apply for community services and work with patients and their family to improve their health.

Hours

Monday - Friday, 8:30am - 5pm

Required Documents

Call for information

Eligibility

Medi-Cal Kaiser plan members with highly complex needs.

Fees

None

Intake Procedure

A member or a friend, family member, or authorized representative, can call or a member can ask their primary care provider (PCP), doctor, social worker, or other healthcare professional to refer for any of these services.

Languages

Language line available

Service Area

Contra Costa County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California
    • Contra Costa County

    Telephone Numbers

    Number:
    833-721-6012
    Name:
    Main Number
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