Relief for Energy Assistance through Community Help - PG&E

Description

Match My Payment: Provides bill assistance to eligible customers. Clients can enroll to match every dollar paid up to $1,000 towards the past due balance. Clients can make multiple payments to get matching funds. Program ends December 31, 2025 however, match payments are subject to funding availability. Website has extensive information and link for application.

Hours

24 hours daily

Required Documents

Visit website for details.

Eligibility

Have a past-due balance of at least $100, household income must not exceed the program income limit of 400% federal poverty level, have a PG&E residential account in the name of the adult living in the household, make a payment of $50-$1,000 toward overdue bill, so that PG&E can match the payment after enrollment is confirmed.

Fees

None

Intake Procedure

Apply online. Call call toll-free line to inquire status. Visit website for a local agency who can help with submitting online application.

Languages

English, Spanish, Mandarin, and Vietnamese

Service Area

Northern California Counties

Geography Served

Description

Offers REACH program which provides financial assistance through Dollar Energy Fund to PG&E customers with balances up to $300. Aid is first-come, first-served and applicants must meet all requirements. Helps eligible customers with Match my Payment program in which clients can enroll to match every dollar paid up to $1,000 towards the past due balance. Clients can make multiple payments to get matching funds. Program ends December 31, 2025 however, match payments are subject to funding availability. Website has extensive information and link for application.

Hours

9am - 5pm

Required Documents

Visit website for details.

Eligibility

REACH: Must have a minimum outstanding balance of $100 and maximum of $300 (if a senior citizen outstanding balance of at least $50). Total gross household income must be at or below 200% of federal poverty income guidelines. Assistance can only be used for past due balances and applicant can only receive assistance once every 12 months. Match my Payment: Have a past-due balance of at least $100, household income must not exceed the program income limit of 400% federal poverty level, have a PG&E residential account in the name of the adult living in the household, make a payment of $50-$1,000 toward overdue bill, so that PG&E can match the payment after enrollment is confirmed.

Fees

None

Intake Procedure

Apply online. Call call toll-free line to inquire status. Visit website for a local agency who can help with submitting online application.

Languages

English, Spanish, Mandarin, and Vietnamese

Service Area

Northern California Counties

Geography Served

Telephone Numbers