LIHEAP - Community Services Bureau

Address

1470 Civic Court, Suite 200
(Enea Court)
Concord, CA 94520

(925) 655-0960

www.csbconnect.org/energy-assistance

AKA:

Low Income Home Energy Assistance Program, Low Income Household Water Assistance Program, LIHWAP

Description:

Provides assistance to low-income Contra Costa County residents who qualify with the cost of their PG&E bill, 48-hour disconnection notice, weatherization and/or energy-related home repairs. Online application portal may still show out of funds but application is available to submit. Assistance is meant to either restore or prevent disconnection therefore the maximum benefit necessary to resolve the energy crisis is $1,500. Due to influx of of applications, funds may be depleted soon and participants are encouraged to apply soon with all required documentation. 250 applications will be processed per month. If an application if over the 250 then it will roll over to the next month for review.

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

February 23, 2026

Address Listings

Physical (Primary)

1470 Civic Court, Suite 200
(Enea Court)
Concord, CA 94520

Mailing

1470 Civic Court, Suite 200
(Enea Court)
Concord, CA 94520

Contacts

Maria Isabel Torres

Primary Contact

Assistant Manager

csbheap@ehsd.cccounty.us

Phone Numbers

Main Number

(925) 655-0960

Fax

(925) 229-6784

Accessibility:

Handicap Accessible

Description

Provides assistance to low-income Contra Costa County residents who qualify with the cost of their PG&E bill, 48-hour disconnection notice, weatherization and/or energy-related home repairs.

Hours

Monday-Friday, 8am - 5pm; website: 24 hours daily; Phone messages: Tuesday - Thursday, 8am - 5pm

Required Documents

Copy of the most recent electricity bill, one month proof of income for every adult in the household, proof of applicant's legal status, copy of birth certificate for children 5 years and younger, copy of ID for household member 60 and older. Additional paperwork may be required.

Eligibility

Contra Costa resident, household size must meet gross monthly income guidelines, target is low income, families with children, elderly, and disabled.

Fees

None

Intake Procedure

Apply online or leave a message with reason for call. Calls are returned within 48 hours. Applicants can send application by fax, email, mail, or drop off in box located outside the office. 250 applications will be processed per month. If an application if over the 250 then it will roll over to the next month for review.

Languages

English and Spanish

Service Area

Contra Costa County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California
    • Contra Costa County

    Telephone Numbers

    Number:
    925-655-0960
    Type:
    Main Number
    Name:
    Main Number
    Edit Service DetailsClick here to see this service (BV-8900.9200) and related services within the Service Tree.

    Description

    Provides assistance to low-income Contra Costa County residents who qualify with the cost of their PG&E bill, 48-hour disconnection notice, weatherization and/or energy-related home repairs. Online application portal may still show out of funds but application is available to submit. Assistance is meant to either restore or prevent disconnection therefore the maximum benefit necessary to resolve the energy crisis is $1,500.

    Hours

    Monday-Friday, 8am - 5pm; website: 24 hours daily; Phone messages: Tuesday - Thursday, 8am - 5pm

    Required Documents

    Copy of the most recent electricity bill, one month proof of income for every adult in the household, proof of applicant's legal status, copy of birth certificate for children 5 years and younger, copy of ID for household member 60 and older. Additional paperwork may be required.

    Eligibility

    Contra Costa resident, household size must meet gross monthly income guidelines and be considered a vulnerable population: households with individuals age 60+, with children ages 0-5 , or disabled. Including high energy cost and low-income.

    Fees

    None

    Intake Procedure

    Apply online or leave a message with reason for call. Calls are returned within 48 hours. Applicants can send application by fax, email, mail, or drop off in box located outside the office. 250 applications will be processed per month. If an application if over the 250 then it will roll over to the next month for review.

    Languages

    English and Spanish

    Service Area

    Contra Costa County

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • California
      • Contra Costa County

      Telephone Numbers

      Number:
      925-655-0960
      Type:
      Main Number
      Name:
      Main Number
      Edit Service DetailsClick here to see this service (BV-8900.9300) and related services within the Service Tree.

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