Utility Shut-Off Assistance - PG&E

Address

***Confidential***
San Francisco, CA 94105

(800) 743-5000

http://www.pge.com

Description:

Provides assistance to eligible individuals who have received a shut-off notice. There are two kinds of shut-off notices: 48 hour and 15 day. If a person calls immediately after receiving a 15 day notice, it is possible that PG&E can work out a payment arrangement depending on past record, etc. With a 48 hour notice, a payment arrangement might be possible but not as likely.

Handicap Accessible?

No

Is Shelter?

No

Date of Official Change:

February 6, 2023

Address Listings

Mailing

77 Beale Street
San Francisco, CA 94105

Physical (Primary)

***Confidential***
San Francisco, CA 94105

Phone Numbers

Main Number

(800) 743-5000

TTY/TDD

(800) 652-4712

Accessibility:

Not Applicable

Description

Provides assistance to eligible individuals who have received a shut-off notice. There are two kinds of shut-off notices: 48 hour and 15 day. If a person calls immediately after receiving a 15 day notice, it is possible that PG&E can work out a payment arrangement depending on past record, etc. With a 48 hour notice, a payment arrangement might be possible but not as likely.

Hours

24 hours daily

Required Documents

None

Eligibility

Individuals receiving shut off notice

Fees

Vary upon past due bills.

Intake Procedure

Call for information

Languages

English and Spanish

Service Area

San Francisco Bay Area

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California
    • Alameda County
      • Contra Costa County
        • Marin County
          • Napa County
            • San Francisco County
              • San Mateo County
                • Santa Clara County
                  • Solano County
                    • Sonoma County

                    Telephone Numbers

                    Number:
                    800-743-5000
                    Type:
                    Main Number
                    Name:
                    Main Number
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