California Public Utilities Commission (CPUC)

Address

505 Van Ness Avenue
San Francisco, CA 94102

(415) 703-2782

www.cpuc.ca.gov

AKA:

PUC

Description:

Regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The Consumer Affairs Branch can help individuals with your telecommunications, energy, and water questions, complaints and concerns.

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

September 4, 2024

Address Listings

Physical (Primary)

505 Van Ness Avenue
San Francisco, CA 94102

Mailing

505 Van Ness Avenue
San Francisco, CA 94102

Contacts

Consumer Affairs Branch

Primary Contact

(800) 649-7570

consumer-affairs@cpuc.ca.gov

Phone Numbers

Main Number

(415) 703-2782

Backdoor Number

(800) 649-7570

Fax

(415) 703-1758

Toll Free

(800) 848-5580

Accessibility:

Handicap Accessible

Description

Regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The Consumer Affairs Branch can help individuals with your telecommunications, energy, and water questions, complaints and concerns.

Hours

Monday-Friday, 8am - 5pm

Required Documents

None

Eligibility

None

Fees

None

Intake Procedure

Call for information

Languages

English, Spanish, Cantonese, Mandarin

Service Area

California

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California

    Telephone Numbers

    Number:
    415-703-2782
    Name:
    Main Number
    Edit Service DetailsClick here to see this service (DF-8000) and related services within the Service Tree.

    Description

    Regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The Consumer Affairs Branch can help individuals with your telecommunications, energy, and water questions, complaints and concerns.

    Hours

    Monday-Friday, 8:30am - 4:30pm

    Required Documents

    Copy of utility bill

    Eligibility

    For utility bill complaints, must have attempted to resolve issues first with utility company

    Fees

    None

    Intake Procedure

    Call for information

    Languages

    English, Spanish, Cantonese, Mandarin

    Service Area

    California

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • California

      Telephone Numbers

      Number:
      800-649-7570
      Name:
      Backdoor Number
      Edit Service DetailsClick here to see this service (DD-1500.9650) and related services within the Service Tree.

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