Service Tree

The Service Tree lists all services in "branched" groups, starting with the very general and moving to the very specific. Click on the name of any group name to see the sub-groups available within it. Click on a service code to see its details and the providers who offer that service.

Cultural Transition Facilitation

Immigrant Accompaniment Programs

Programs that accompany people who are new to the country and may face language and other cultural barriers when establishing themselves, particularly during the first months following arrival. Escorts are generally volunteers with a shared ethnic background who provide assistance in key areas such as housing, employment and education as well as help with other necessities of daily living such as understanding the local public transit system, opening a bank account and learning the location of stores that sell familiar items.

Immigrant Mutual Assistance Associations

Programs developed and staffed by former refugees and immigrants that help newly arrived people from their previous country or region of residence begin a new life in the U.S. Mutual assistance associations address the unique cultural needs of the specific immigrant/refugee population they serve and provide a variety of services including cultural adjustment support, English language instruction, interpretation/translation services, housing and employment assistance, transportation, clothing and furniture, as needed, small business development assistance and help in accessing other social services.

Immigrant Resettlement Services

Programs that help newly arrived immigrants and immigrant families make an adjustment to their new home and community. Services may include reception for arriving immigrants; provision of a "welcome kit" of immediate necessities and information; cultural orientation and ESL classes; and assistance in locating housing and employment, using public transportation and identifying other needed services.

Refugee Resettlement Services

Government-appointed nonprofit organizations, frequently associated with the faith community, that provide resettlement services through a network of local affiliates for refugee populations designated by the U.S. Department of State. These organizations take the lead in helping newly arrived refugees or refugee families make an adjustment to their new home and community. Services provided by local affiliates may include reception for arriving refugees; provision of a "welcome kit" of immediate necessities; periodic visits with the family during the early days of their transition; collection and provision of household goods; cultural orientation and ESL classes; and assistance in locating housing and employment, using public transportation and identifying other needed services.

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