Empowered Aging - Long-Term Care Ombudsman
Address
2255 Contra Costa Boulevard, Suite 204
Pleasant Hill, CA 94523
(925) 685-2070
Description:
Provides ombudsmen who advocate for residents of long-term care facilities which include skilled nursing facilities, large assisted living facilities and small 6-8 bed residential care homes for the elderly. Receives complaints and concerns from family members of patients and residents themselves, concerned friends and citizens, acute hospital staff and paramedics and government and private agencies. Ombudsmen work with residents to improve their quality of care thru review of care plans and mediating with health care providers. Also, functions as the official reporting and investigation agency for elder and dependent adult abuse incidents occurring in long-term care facilities.
Handicap Accessible?
Yes
Is Shelter?
No
Date of Official Change:
April 22, 2024
Address Listings
Physical (Primary)
2255 Contra Costa Boulevard, Suite 204
Pleasant Hill, CA 94523
Mailing
2255 Contra Costa Boulevard, Suite 204
Pleasant Hill, CA 94523
Contacts
Phone Numbers
Main Number
(925) 685-2070
Fax
(925) 685-2049
Accessibility:
Handicap Accessible
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Provides Ombudsmen who advocate for residents of long-term care facilities which include skilled nursing facilities, large assisted living facilities and small 6-8 bed residential care homes for the elderly. Receives complaints and concerns from family members of patients and residents themselves, concerned friends and citizens, acute hospital staff and paramedics and government and private agencies. Ombudsmen work with residents to improve their quality of care thru review of care plans and mediating with health care providers. Also, functions as the official reporting and investigation agency for elder and dependent adult abuse incidents occurring in long-term care facilities.
Hours
Monday-Friday, 8am - 5pm
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
Walk-in or apply by phone
Languages
English; Spanish at times, call to confirm Spanish speaking staff are available.
Service Area
Contra Costa County
Geography Served
- California
- Contra Costa County
- Contra Costa County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides Ombudsmen who advocate for residents of long-term care facilities which include skilled nursing facilities, large assisted living facilities and small 6-8 bed residential care homes for the elderly. Receives complaints and concerns from family members of patients and residents themselves, concerned friends and citizens, acute hospital staff and paramedics and government and private agencies. Ombudsmen work with residents to improve their quality of care thru review of care plans and mediating with health care providers. Also, functions as the official reporting and investigation agency for elder and dependent adult abuse incidents occurring in long-term care facilities.
Hours
Monday-Friday, 8am - 5pm
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
Walk-in or apply by phone
Languages
English; Spanish at times, call to confirm Spanish speaking staff are available.
Service Area
Contra Costa County
Geography Served
- California
- Contra Costa County
- Contra Costa County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides Ombudsmen who advocate for residents of long-term care facilities which include skilled nursing facilities, large assisted living facilities and small 6-8 bed residential care homes for the elderly. Receives complaints and concerns from family members of patients and residents themselves, concerned friends and citizens, acute hospital staff and paramedics and government and private agencies. Ombudsmen work with residents to improve their quality of care thru review of care plans and mediating with health care providers. Also, functions as the official reporting and investigation agency for elder and dependent adult abuse incidents occurring in long-term care facilities.
Hours
Monday-Friday, 8am - 5pm
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
Walk-in or apply by phone
Languages
English; Spanish at times, call to confirm Spanish speaking staff are available.
Service Area
Contra Costa County
Geography Served
- California
- Contra Costa County
- Contra Costa County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides Ombudsmen who advocate for residents of long-term care facilities which include skilled nursing facilities, large assisted living facilities and small 6-8 bed residential care homes for the elderly. Receives complaints and concerns from family members of patients and residents themselves, concerned friends and citizens, acute hospital staff and paramedics and government and private agencies. Ombudsmen work with residents to improve their quality of care thru review of care plans and mediating with health care providers. Also, functions as the official reporting and investigation agency for elder and dependent adult abuse incidents occurring in long-term care facilities.
Hours
Monday-Friday, 8am - 5pm
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
Walk-in or apply by phone
Languages
English; Spanish at times, call to confirm Spanish speaking staff are available.
Service Area
Contra Costa County
Geography Served
- California
- Contra Costa County
- Contra Costa County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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