Access Line (Mental Health) - CC Health

Address

***CONFIDENTIAL***
Martinez, CA 94553

(888) 678-7277

www.cchealth.org/services/mental_health/

AKA:

CCHS

Description:

Serves as the gateway to Contra Costa County's Behavioral Health system of care, a community resource line that serves as the main point of entry into the county's mental health clinics, Network Provider services, and substance use disorder treatment programs. Is the Mental Health Plan Authorization Line for Contra Costa County MediCal beneficiaries seeking and needing connection to Specialty Mental Health services, via outpatient programs that include Network Providers, Community Based Organizations, and Mental Health Clinics. Provides a centralized screening and referral point for linkage to Contra Costa's Alcohol and Other Drug System of Care, including Perinatal, Outpatient, Residential, Medication Assisted Treatment, and Withdrawal Management Services.

Handicap Accessible?

No

Is Shelter?

No

Date of Official Change:

June 24, 2022

Address Listings

Mailing

1340 Arnold Drive, Suite 200
Martinez, CA 94553

Physical (Primary)

***CONFIDENTIAL***
Martinez, CA 94553

Contacts

Administration

(925) 957-5150

Phone Numbers

Main Number

(888) 678-7277

Accessibility:

Not Applicable

Description

Serves as the gateway to Contra Costa County's Behavioral Health system of care, a community resource line that serves as the main point of entry into the county's mental health clinics, Network Provider services, and substance use disorder treatment programs. Is the Mental Health Plan Authorization Line for Contra Costa County MediCal beneficiaries seeking and needing connection to Specialty Mental Health services, via outpatient programs that include Network Providers, Community Based Organizations, and Mental Health Clinics. Provides a centralized screening and referral point for linkage to Contra Costa's Alcohol and Other Drug System of Care, including Perinatal, Outpatient, Residential, Medication Assisted Treatment, and Withdrawal Management Services.

Hours

Live Clinician: Monday-Friday, 8am - 5pm; after hour calls rolls over to after-hours contractor, OPTUM.

Required Documents

None

Eligibility

Contra Costa County resident

Fees

Uninsured and MediCal-eligible

Intake Procedure

Call for referral

Languages

English, Spanish, Tagalog and language line available for all other languages.

Service Area

Contra Costa County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California
    • Contra Costa County
    Edit Service DetailsClick here to see this service (TJ-3200.5000) and related services within the Service Tree.

    Description

    Serves as the gateway to Contra Costa County's Behavioral Health system of care, a community resource line that serves as the main point of entry into the county's mental health clinics, Network Provider services, and substance use disorder treatment programs. Is the Mental Health Plan Authorization Line for Contra Costa County MediCal beneficiaries seeking and needing connection to Specialty Mental Health services, via outpatient programs that include Network Providers, Community Based Organizations, and Mental Health Clinics. Provides a centralized screening and referral point for linkage to Contra Costa's Alcohol and Other Drug System of Care, including Perinatal, Outpatient, Residential, Medication Assisted Treatment, and Withdrawal Management Services.

    Hours

    Live Clinician: Monday-Friday, 8am - 5pm; after hour calls rolls over to after-hours contractor, OPTUM.

    Required Documents

    None

    Eligibility

    Contra Costa County resident

    Fees

    Uninsured and MediCal-eligible

    Intake Procedure

    Call for referral

    Languages

    English, Spanish, Tagalog and language line available for all other languages.

    Service Area

    Contra Costa County

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • California
      • Contra Costa County
      Edit Service DetailsClick here to see this service (TJ-3000.8000) and related services within the Service Tree.

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