Air Travelers With Disabilities Hotline - DOT
Address
Office of Aviation Enforcement and Proceedings
1200 New Jersey Ave, SE
Washington, DC 20590
(800) 778-4838
www.dot.gov/airconsumer/toll-free-hotline-air-travelers-disabilities
Description:
Provides general information to consumers about the rights of air travelers with disabilities, respond to requests for printed consumer information, and assist air travelers with time-sensitive disability-related issues that need to be addressed in "real time."
Handicap Accessible?
No
Is Shelter?
No
Date of Official Change:
October 21, 2020
Address Listings
Physical (Primary)
Office of Aviation Enforcement and Proceedings
1200 New Jersey Ave, SE
Washington, DC 20590
Mailing
1200 New Jersey Ave, SE
Washington, DC 20590
Contacts
Secretary Elaine L. Chao
Secretary of Transportation
(202) 366-2332
Phone Numbers
Main Number
(800) 778-4838
TTY
(800) 455-9880
Accessibility:
Not applicable
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Provides general information to consumers about the rights of air travelers with disabilities, respond to requests for printed consumer information, and assist air travelers with time-sensitive disability-related issues that need to be addressed in "real time."
Hours
Monday-Friday, 9-5pm EST; messages returned the next business day
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
By phone
Languages
English only
Service Area
Nationwide
Geography Served
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides general information to consumers about the rights of air travelers with disabilities, respond to requests for printed consumer information, and assist air travelers with time-sensitive disability-related issues that need to be addressed in "real time."
Hours
Monday-Friday, 8:30am - 5pm EST; messages returned the next business day
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
By phone
Languages
English only
Service Area
Nationwide
Geography Served
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Send profile information to an email address.
Provide your email address to receive information about Air Travelers With Disabilities Hotline - DOT.
Sent!
Close this fieldSend a condensed resource profile to your phone via text message (SMS).
Select your cell carrier and provide your phone number to receive information about Air Travelers With Disabilities Hotline - DOT.
Sent!
Close this fieldClick here to report updated information. You must be logged in to access this feature.
Want to save this page for later?
Create a free account!