Family Electric Rate Assistance (FERA) - PG&E

Address

***Phone and Internet Only***
San Francisco, CA 94105

(800) 743-5000

http://www.pge.com/myhome/customerservice/financialassistance/fera/

AKA:

FERA

Description:

Provides a rate reduction program for single residential family households of 3 or more and mobile home parks, apartments, marinas with a meter for each unit and 3 or more residents. Qualifications meeting income guidelines, live at the address, do not share an energy meter with another home, or unit. Program is designed for people who exceed the income threshold for the CARE discount program. See website or call for eligibility requirements.

Handicap Accessible?

No

Is Shelter?

No

Date of Official Change:

September 3, 2019

Address Listings

Physical (Primary)

***Phone and Internet Only***
San Francisco, CA 94105

Mailing

P. O. Box 7979
San Francisco, CA 94120-7979

Contacts

(800) PGE-5000

Main Number

(800) 743-5000

Phone Numbers

Main Number

(800) 743-5000

Fax

(877) 302-7563

TDD/TTY

(800) 652-4712

Accessibility:

Not Applicable

Description

Provides a rate reduction program for single residential family households of 3 or more and mobile home parks, apartments, marinas with a meter for each unit and 3 or more residents. Qualifications meeting income guidelines, live at the address, do not share an energy meter with another home, or unit. Program is designed for people who exceed the income threshold for the CARE discount program. See website or call for eligibility requirements.

Hours

24 hours daily

Required Documents

None for applications process, may be randomly selected to provide income proof at a different date.

Eligibility

Must meet FERA income guidelines, live in the home, PG&E bill must be in applicant's name, do not share energy meter with another home/unit.

Fees

None

Intake Procedure

Call or visit website to apply and to check income guidelines.

Languages

English, Spanish, Cantonese, Mandarin, and Vietnamese.

Service Area

Northern California Counties

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California
    • Alameda County
      • Alpine County
        • Amador County
          • Butte County
            • Calaveras County
              • Contra Costa County
                • Glenn County
                  • Lassen County
                    • Marin County
                      • Mendocino County
                        • Napa County
                          • Placer County
                            • Plumas County
                              • Sacramento County
                                • San Francisco County
                                  • San Mateo County
                                    • Santa Clara County
                                      • Shasta County
                                        • Solano County
                                          • Sonoma County
                                            • Trinity County
                                              • Yuba County

                                              Telephone Numbers

                                              Number:
                                              800-743-5000
                                              Type:
                                              Main Number
                                              Name:
                                              Main Number
                                              Edit Service DetailsClick here to see this service (BV-8900.1700) and related services within the Service Tree.

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