Family Electric Rate Assistance (FERA) - PG&E
Address
***Phone and Internet Only***
San Francisco, CA 94105
(800) 743-5000
http://www.pge.com/myhome/customerservice/financialassistance/fera/
AKA:
FERA
Description:
Provides a rate reduction program for single residential family households of 3 or more and mobile home parks, apartments, marinas with a meter for each unit and 3 or more residents. Program is designed for people who exceed the income threshold for the CARE discount program. See website or call for eligibility requirements.
Handicap Accessible?
No
Is Shelter?
No
Date of Official Change:
February 2, 2023
Address Listings
Physical (Primary)
***Phone and Internet Only***
San Francisco, CA 94105
Mailing
P. O. Box 7979
San Francisco, CA 94120-7979
Phone Numbers
Main Number
(800) 743-5000
Fax
(877) 302-7563
TDD/TTY
711
Accessibility:
Not Applicable
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Provides a rate reduction program for single residential family households of 3 or more and mobile home parks, apartments, marinas with a meter for each unit and 3 or more residents. Program is designed for people who exceed the income threshold for the CARE discount program. See website or call for eligibility requirements.
Hours
24 hours daily
Required Documents
None for applications process, may be randomly selected to provide income proof at a different date.
Eligibility
Must meet FERA income guidelines, live in the home, PG&E bill must be in applicant's name.
Fees
None
Intake Procedure
Call or visit website to apply and to check income guidelines.
Languages
English, Spanish, Mandarin, and Vietnamese.
Service Area
Northern California Counties
Geography Served
- California
- Alameda County
- Alpine County
- Amador County
- Butte County
- Calaveras County
- Contra Costa County
- Glenn County
- Lassen County
- Marin County
- Mendocino County
- Napa County
- Placer County
- Plumas County
- Sacramento County
- San Francisco County
- San Mateo County
- Santa Clara County
- Shasta County
- Solano County
- Sonoma County
- Trinity County
- Yuba County
- Alameda County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
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