Empowered Aging - Long-Term Care Ombudsman

Address

2255 Contra Costa Boulevard, Suite 204
Pleasant Hill, CA 94523

(925) 685-2070

www.empoweredaging.org/long-term-care-ombudsman/

Description:

Provides ombudsmen who advocate for residents of long-term care facilities which include skilled nursing facilities, large assisted living facilities and small 6-8 bed residential care homes for the elderly. Receives complaints and concerns from family members of patients and residents themselves, concerned friends and citizens, acute hospital staff and paramedics and government and private agencies. Ombudsmen work with residents to improve their quality of care thru review of care plans and mediating with health care providers. Also, functions as the official reporting and investigation agency for elder and dependent adult abuse incidents occurring in long-term care facilities.

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

April 22, 2024

Address Listings

Physical (Primary)

2255 Contra Costa Boulevard, Suite 204
Pleasant Hill, CA 94523

Mailing

2255 Contra Costa Boulevard, Suite 204
Pleasant Hill, CA 94523

Contacts

Phone Numbers

Main Number

(925) 685-2070

Fax

(925) 685-2049

Accessibility:

Handicap Accessible

Description

Provides Ombudsmen who advocate for residents of long-term care facilities which include skilled nursing facilities, large assisted living facilities and small 6-8 bed residential care homes for the elderly. Receives complaints and concerns from family members of patients and residents themselves, concerned friends and citizens, acute hospital staff and paramedics and government and private agencies. Ombudsmen work with residents to improve their quality of care thru review of care plans and mediating with health care providers. Also, functions as the official reporting and investigation agency for elder and dependent adult abuse incidents occurring in long-term care facilities.

Hours

Monday-Friday, 8am - 5pm

Required Documents

None

Eligibility

None

Fees

None

Intake Procedure

Walk-in or apply by phone

Languages

English; Spanish at times, call to confirm Spanish speaking staff are available.

Service Area

Contra Costa County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California
    • Contra Costa County

    Telephone Numbers

    Number:
    925-685-2070
    Type:
    Main Number
    Name:
    Main Number
    Edit Service DetailsClick here to see this service (PH-6500.0500-050) and related services within the Service Tree.

    Description

    Provides Ombudsmen who advocate for residents of long-term care facilities which include skilled nursing facilities, large assisted living facilities and small 6-8 bed residential care homes for the elderly. Receives complaints and concerns from family members of patients and residents themselves, concerned friends and citizens, acute hospital staff and paramedics and government and private agencies. Ombudsmen work with residents to improve their quality of care thru review of care plans and mediating with health care providers. Also, functions as the official reporting and investigation agency for elder and dependent adult abuse incidents occurring in long-term care facilities.

    Hours

    Monday-Friday, 8am - 5pm

    Required Documents

    None

    Eligibility

    None

    Fees

    None

    Intake Procedure

    Walk-in or apply by phone

    Languages

    English; Spanish at times, call to confirm Spanish speaking staff are available.

    Service Area

    Contra Costa County

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • California
      • Contra Costa County

      Telephone Numbers

      Number:
      925-685-2070
      Type:
      Main Number
      Name:
      Main Number
      Edit Service DetailsClick here to see this service (FT-4950) and related services within the Service Tree.

      Description

      Provides Ombudsmen who advocate for residents of long-term care facilities which include skilled nursing facilities, large assisted living facilities and small 6-8 bed residential care homes for the elderly. Receives complaints and concerns from family members of patients and residents themselves, concerned friends and citizens, acute hospital staff and paramedics and government and private agencies. Ombudsmen work with residents to improve their quality of care thru review of care plans and mediating with health care providers. Also, functions as the official reporting and investigation agency for elder and dependent adult abuse incidents occurring in long-term care facilities.

      Hours

      Monday-Friday, 8am - 5pm

      Required Documents

      None

      Eligibility

      None

      Fees

      None

      Intake Procedure

      Walk-in or apply by phone

      Languages

      English; Spanish at times, call to confirm Spanish speaking staff are available.

      Service Area

      Contra Costa County

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • California
        • Contra Costa County

        Telephone Numbers

        Number:
        925-685-2070
        Type:
        Main Number
        Name:
        Main Number
        Edit Service DetailsClick here to see this service (DD-1500.4280-600) and related services within the Service Tree.

        Description

        Provides Ombudsmen who advocate for residents of long-term care facilities which include skilled nursing facilities, large assisted living facilities and small 6-8 bed residential care homes for the elderly. Receives complaints and concerns from family members of patients and residents themselves, concerned friends and citizens, acute hospital staff and paramedics and government and private agencies. Ombudsmen work with residents to improve their quality of care thru review of care plans and mediating with health care providers. Also, functions as the official reporting and investigation agency for elder and dependent adult abuse incidents occurring in long-term care facilities.

        Hours

        Monday-Friday, 8am - 5pm

        Required Documents

        None

        Eligibility

        None

        Fees

        None

        Intake Procedure

        Walk-in or apply by phone

        Languages

        English; Spanish at times, call to confirm Spanish speaking staff are available.

        Service Area

        Contra Costa County

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • California
          • Contra Costa County

          Telephone Numbers

          Number:
          925-685-2070
          Type:
          Main Number
          Name:
          Main Number
          Edit Service DetailsClick here to see this service (FT-6200) and related services within the Service Tree.

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