The Friendship Line - Institute on Aging San Francisco

Address

3575 Geary Boulevard
San Francisco, CA 94118

(800) 971-0016

www.ioaging.org/services-for-elders-and-care-givers/friendship-line

Description:

Offers a 24-hour toll-free accredited crisis intervention program for older and disabled adults. Provides a crisis and a warm line for routine phone calls that provide emotional support, reassurance, crisis intervention, elder abuse prevention, suicide prevention and information and referral for additional care. Trained staff and volunteers receive calls and make outgoing calls, offering an ongoing connection for many individuals who may be lonely, isolated, grieving, depressed, anxious, and/or thinking about death or suicide. All services are free of cost.

Handicap Accessible?

No

Is Shelter?

No

Date of Official Change:

March 30, 2021

Geographies Served

  • Serves All Areas

Address Listings

Physical (Primary)

3575 Geary Boulevard
San Francisco, CA 94118

Mailing

3575 Geary Boulevard
Institute on Aging The Friendship Line
San Francisco, CA 94118

Contacts

Phone Numbers

Main Number

(800) 971-0016

Administration

(415) 750-4111

Alternative Number

(888) 670-1360

Fax

(415) 750-5338

Accessibility:

Not Applicable

Description

Answers crisis hotline and warm line which supports at-risk seniors and adults with disabilities, family members and their advocates. Services include support, reassurance, counseling, crisis intervention, abuse prevention, medication reminders, well-being checks, and information and referral. Trained staff and volunteers receive calls and make outgoing calls to individuals who may be lonely, isolated, grieving, depressed, anxious, and/or thinking about death or suicide.

Hours

24 hours daily

Required Documents

None

Eligibility

At-risk seniors, disabled adults, family members and their advocates.

Fees

None

Intake Procedure

Contact the Friendship Line directly.

Languages

Limited, call for information

Service Area

Nationwide

Geography Served

    If a location is greyed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

    Serves all areas

Telephone Numbers

Number:
800-971-0016
Type:
Main Number
Name:
Main Number
Edit Service DetailsClick here to see this service (FN-1500.1900-180) and related services within the Service Tree.

Description

Offers a 24-hour toll-free accredited crisis intervention program for older and disabled adults. Provides a crisis and a warm line for routine phone calls that provide emotional support, reassurance, crisis intervention, elder abuse prevention, suicide prevention and information and referral for additional care. Trained staff and volunteers receive calls and make outgoing calls, offering an ongoing connection for many individuals who may be lonely, isolated, grieving, depressed, anxious, and/or thinking about death or suicide. All services are free of cost.

Hours

24 hours daily

Required Documents

None

Eligibility

At-risk seniors, disabled adults, family members and their advocates.

Fees

None

Intake Procedure

Call

Languages

Limited, call for information

Service Area

Nationwide

Geography Served

    If a location is greyed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

    Serves all areas

Telephone Numbers

Number:
800-971-0016
Type:
Main Number
Name:
Main Number
Edit Service DetailsClick here to see this service (RP-1500.1400-800) and related services within the Service Tree.

Description

Offers a 24-hour toll-free accredited crisis intervention program for older and disabled adults. Provides a crisis and a warm line for routine phone calls that provide emotional support, reassurance, crisis intervention, elder abuse prevention, suicide prevention and information and referral for additional care. Trained staff and volunteers receive calls and make outgoing calls, offering an ongoing connection for many individuals who may be lonely, isolated, grieving, depressed, anxious, and/or thinking about death or suicide. All services are free of cost.

Hours

24 hours daily

Required Documents

None

Eligibility

At-risk seniors, disabled adults, family members and their advocates.

Fees

None

Intake Procedure

Call

Languages

Limited, call for information

Service Area

Nationwide

Geography Served

    If a location is greyed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

    Serves all areas

Telephone Numbers

Number:
800-971-0016
Type:
Main Number
Name:
Main Number
Edit Service DetailsClick here to see this service (RF-8380) and related services within the Service Tree.

Description

Answers crisis hotline and warm line which supports at-risk seniors and adults with disabilities, family members and their advocates. Services include support, reassurance, counseling, crisis intervention, abuse prevention, medication reminders, well-being checks, and information and referral. Trained staff and volunteers receive calls and make outgoing calls to individuals who may be lonely, isolated, grieving, depressed, anxious, and/or thinking about death or suicide.

Hours

24 hours daily

Required Documents

None

Eligibility

At-risk seniors, disabled adults, family members and their advocates.

Fees

None

Intake Procedure

Contact the Friendship Line directly.

Languages

Limited, call for information

Service Area

Nationwide

Geography Served

    If a location is greyed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

    Serves all areas

Telephone Numbers

Number:
800-971-0016
Type:
Main Number
Name:
Main Number
Edit Service DetailsClick here to see this service (PH-1800.8500) and related services within the Service Tree.

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