24-Hour Crisis Lines - Contra Costa Crisis Center

Address

***CONFIDENTIAL***
Walnut Creek, CA 94598

211

www.crisis-center.org

AKA:

Crisis Center, support group

Description:

During Coronavirus COVID-19, continues to provide telephone crisis counseling, grief counseling, suicide prevention services, including response to 800-273-TALK and 800-SUICIDE. Offers new Covid-19 support group for anyone experiencing any stress during the time of the pandemic. Provides information and referral to community programs. Answers all after-hours calls to Contra Costa County Child Protective Services and Contra Costa County Adult Protective Services. Clients can call or text HOPE to 20121 to reach a crisis counselor 24 hours daily.

Handicap Accessible?

No

Is Shelter?

No

Date of Official Change:

November 24, 2020

Address Listings

Physical (Primary)

***CONFIDENTIAL***
Walnut Creek, CA 94598

Mailing

P.O. Box 3364
Walnut Creek, CA 94598

Contacts

Justin Jarratt

Primary Contact

Call Center Manager

jjarratt@crisis-center.org

Lesley Garcia

Director of Programs

lesleyg@crisis-center.org

Phone Numbers

Main Number

211

Administration

(925) 939-1916

Fax

(925) 939-1933

Toll Free

(800) 833-2900

Accessibility:

Not Applicable

Description

Offers volunteer opportunities to individuals interested in providing counseling and emotional support to people who are in crisis or calling for community resources.

Hours

Office: Monday-Friday, 9 am - 5 pm; Website: 24 hours daily

Required Documents

Valid identification for background check.

Eligibility

Adult 21+

Fees

None

Intake Procedure

Visit website to register. Must complete background screening and agree to one year of service after completing 60-hour call center training.

Languages

English required

Service Area

Contra Costa County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California
    • Contra Costa County

    Telephone Numbers

    Number:
    211
    Name:
    Main Number
    Edit Service DetailsClick here to see this service (PX-1800) and related services within the Service Tree.

    Description

    Provides telephone crisis counseling, grief counseling, suicide prevention services, including response to 800-273-TALK and 800-SUICIDE. Provides information and referral to community programs. Answers all after-hours calls to Contra Costa County Child Protective Services and Contra Costa County Adult Protective Services. Provides individual and group grief support and counseling to adults and children mourning the death of a loved one. Clients can call or text "HOPE" to 20121 to reach a crisis counselor 24 hours daily.

    Hours

    Phone, Text and website: 24 hours daily

    Required Documents

    None

    Eligibility

    None

    Fees

    None

    Intake Procedure

    Call or text HOPE to 20121 to reach a crisis counselor 24 hours daily.

    Languages

    English and Spanish; language line available for other languages.

    Service Area

    Contra Costa County

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • California
      • Contra Costa County

      Telephone Numbers

      Number:
      211
      Type:
      Main Number
      Name:
      Main Number
      Edit Service DetailsClick here to see this service (RP-1500.1400-500) and related services within the Service Tree.

      Description

      Offers new Covid-19 support group for anyone experiencing any stress during the time of the pandemic. Support group discussion topics may include understanding stressors, coping strategies, strength in sharing, covid and grief, and embracing humor.

      Hours

      Phone, Text and website: 24 hours daily

      Required Documents

      None

      Eligibility

      None

      Fees

      None

      Intake Procedure

      Call for information and to sign-up for group.

      Languages

      English and Spanish

      Service Area

      Contra Costa County

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • California
        • Contra Costa County

        Telephone Numbers

        Number:
        211
        Name:
        Main Number
        Edit Service DetailsClick here to see this service (PN-8100.5000) and related services within the Service Tree.

        Description

        Provides telephone crisis counseling, grief counseling, suicide prevention services, including response to 800-273-TALK and 800-SUICIDE. Provides information and referral to community programs. Answers all after-hours calls to Contra Costa County Child Protective Services and Contra Costa County Adult Protective Services. Clients can call or text "HOPE" to 20121 to reach a crisis counselor 24 hours daily.

        Hours

        Phone, Text and website: 24 hours daily

        Required Documents

        None

        Eligibility

        None

        Fees

        None

        Intake Procedure

        Call or text HOPE to 20121 to reach a crisis counselor 24 hours daily.

        Languages

        English and Spanish; language line available for other languages.

        Service Area

        Contra Costa County

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • California
          • Contra Costa County

          Telephone Numbers

          Number:
          211
          Type:
          Main Number
          Name:
          Main Number
          Edit Service DetailsClick here to see this service (RP-1500.1400-800) and related services within the Service Tree.

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