California State Department of Consumer Affairs

Address

1625 North Market Blvd., Suite N-112
Sacramento, CA 95827

(800) 952-5210

www.dca.ca.gov/

Description:

Promotes and protects the interests of California consumers. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners. Under Consumer Complaints on website, are many resource and contacts to file a complaint by specific service/trade.

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

April 13, 2021

Address Listings

Mailing

1625 North Market Blvd., Suite N-112
Sacramento, CA 95827

Physical (Primary)

1625 North Market Blvd., Suite N-112
Sacramento, CA 95827

Contacts

Christine Lally

Primary Contact

Chief Deputy Director

Phone Numbers

Main Number

(800) 952-5210

TTD/TTY

(800) 735-2929

Accessibility:

Handicap Accessible

Description

Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. DCA's consumer assistance hotline is staffed by friendly and knowledgeable agents who, through translation services, can speak to callers in over 140 languages. DCA's Take Charge California! consumer education Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.

Hours

Monday-Friday, 8am - 5pm; 1st and 3rd Wednesday, 8:30am - 5pm

Required Documents

None

Eligibility

None

Fees

None

Intake Procedure

Call or visit website to file complaint online

Languages

English and Spanish

Service Area

California

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California

    Telephone Numbers

    Number:
    800-952-5210
    Type:
    Main Number
    Name:
    Main Number
    Edit Service DetailsClick here to see this service (DD-1500) and related services within the Service Tree.

    Description

    Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. DCA's consumer assistance hotline is staffed by friendly and knowledgeable agents who, through translation services, can speak to callers in over 140 languages. DCA's Take Charge California! consumer education Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.

    Hours

    Monday-Friday, 8am - 5pm; 1st and 3rd Wednesday, 8:30am - 5pm

    Required Documents

    None

    Eligibility

    None

    Fees

    None

    Intake Procedure

    Call or visit website to file complaint online

    Languages

    English and Spanish

    Service Area

    California

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • California

      Telephone Numbers

      Number:
      800-952-5210
      Type:
      Main Number
      Name:
      Main Number
      Edit Service DetailsClick here to see this service (DD-1800) and related services within the Service Tree.

      Description

      Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. DCA's consumer assistance hotline is staffed by friendly and knowledgeable agents who, through translation services, can speak to callers in over 140 languages. DCA's Take Charge California! consumer education Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.

      Hours

      Monday-Friday, 8am - 5pm; 1st and 3rd Wednesday, 8:30am - 5pm

      Required Documents

      None

      Eligibility

      None

      Fees

      None

      Intake Procedure

      Call or visit website to file complaint online

      Languages

      English and Spanish

      Service Area

      California

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • California

        Telephone Numbers

        Number:
        800-952-5210
        Type:
        Main Number
        Name:
        Main Number
        Edit Service DetailsClick here to see this service (DD-2100.2500) and related services within the Service Tree.

        Description

        Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.

        Hours

        Website: 24 hours daily

        Required Documents

        None

        Eligibility

        None

        Fees

        None

        Intake Procedure

        Visit website for information. For tenant rights information click on Consumer Information Center_Publications_Legal Guide_scroll down to find Landlord/Tenant Law.

        Languages

        English and Spanish

        Service Area

        California

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • California

          Telephone Numbers

          Number:
          800-952-5210
          Name:
          Main Number
          Edit Service DetailsClick here to see this service (FT-4500.4550) and related services within the Service Tree.

          Description

          Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.

          Hours

          Website: 24 hours daily

          Required Documents

          None

          Eligibility

          None

          Fees

          None

          Intake Procedure

          Visit website for information. For tenant rights information click on Consumer Information Center_Publications_Legal Guide_Landlord/Tenant Law.

          Languages

          English and Spanish

          Service Area

          California

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • California

            Telephone Numbers

            Number:
            800-952-5210
            Name:
            Main Number
            Edit Service DetailsClick here to see this service (FT-4500.8550) and related services within the Service Tree.

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