Better Business Bureau (BBB)

Address

1000 Broadway Suite 625
Oakland, CA 94607

(866) 411-2221

http://goldengate.bbb.org/

Description:

Provides consumer information, education, and protection including maintaining files of verified information about businesses located in the counties of service, processes complaints and makes available reliability reports on companies and charitable or soliciting organizations. Website has listing of tips and alerts for consumers, videos and other resources for consumers and businesses. Provides a listing of charities and donors as well as taking complaints on charities. Provides a variety of services for businesses including dispute resolution services and accreditation information.

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

October 10, 2019

Address Listings

Physical (Primary)

1000 Broadway Suite 625
Oakland, CA 94607

Contacts

H. Art Taylor

Phone Numbers

Main Number

(866) 411-2221

Backdoor Number

(510) 844-2000

Fax

(510) 844-2100

Accessibility:

Handicap Accessible

Description

Provides consumer information, education, and protection including maintaining files of verified information about businesses located in the counties of service, processes complaints and makes available reliability reports on companies and charitable or soliciting organizations. Website has listing of tips and alerts for consumers, videos and other resources for consumers and businesses. Provides a listing of charities and donors as well as taking complaints on charities. Provides a variety of services for businesses including dispute resolution services and accreditation information.

Hours

Monday-Friday, 8:30-5pm; many services available 24/7 on website

Required Documents

None

Eligibility

None

Fees

None for services; vary for business membership

Intake Procedure

By phone, mail, fax, or online.

Languages

English only

Service Area

San Francisco Bay Area

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California
    • Alameda County
      • Contra Costa County
        • Marin County
          • Napa County
            • San Francisco County
              • San Mateo County
                • Santa Clara County
                  • Solano County
                    • Sonoma County

                    Telephone Numbers

                    Number:
                    866-411-2221
                    Type:
                    Main Number
                    Name:
                    Main Number
                    Edit Service DetailsClick here to see this service (FP-0700.1000) and related services within the Service Tree.

                    Description

                    Provides consumer information, education, and protection including maintaining files of verified information about businesses located in the counties of service, processes complaints and makes available reliability reports on companies and charitable or soliciting organizations. Website has listing of tips and alerts for consumers, videos and other resources for consumers and businesses. Provides a listing of charities and donors as well as taking complaints on charities. Provides a variety of services for businesses including dispute resolution services and accreditation information.

                    Hours

                    Monday-Friday, 8:30-5pm; many services available 24/7 on website

                    Required Documents

                    None

                    Eligibility

                    None

                    Fees

                    None for services; vary for business membership

                    Intake Procedure

                    By phone, mail, fax, or online.

                    Languages

                    English only

                    Service Area

                    San Francisco Bay Area

                    Geography Served

                      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                    • California
                      • Alameda County
                        • Contra Costa County
                          • Marin County
                            • Napa County
                              • San Francisco County
                                • San Mateo County
                                  • Santa Clara County
                                    • Solano County
                                      • Sonoma County

                                      Telephone Numbers

                                      Number:
                                      866-411-2221
                                      Type:
                                      Main Number
                                      Name:
                                      Main Number
                                      Edit Service DetailsClick here to see this service (DD-2100.1000) and related services within the Service Tree.

                                      Description

                                      Provides consumer information, education, and protection including maintaining files of verified information about businesses located in the counties of service, processes complaints and makes available reliability reports on companies and charitable or soliciting organizations. Website has listing of tips and alerts for consumers, videos and other resources for consumers and businesses. Provides a listing of charities and donors as well as taking complaints on charities. Provides a variety of services for businesses including dispute resolution services and accreditation information.

                                      Hours

                                      Monday-Friday, 8:30-5pm; many services available 24/7 on website

                                      Required Documents

                                      None

                                      Eligibility

                                      None

                                      Fees

                                      None for services; vary for business membership

                                      Intake Procedure

                                      By phone, mail, fax, or online.

                                      Languages

                                      English only

                                      Service Area

                                      San Francisco Bay Area

                                      Geography Served

                                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                      • California
                                        • Alameda County
                                          • Contra Costa County
                                            • Marin County
                                              • Napa County
                                                • San Francisco County
                                                  • San Mateo County
                                                    • Santa Clara County
                                                      • Solano County
                                                        • Sonoma County

                                                        Telephone Numbers

                                                        Number:
                                                        866-411-2221
                                                        Type:
                                                        Main Number
                                                        Name:
                                                        Main Number
                                                        Edit Service DetailsClick here to see this service (DD-1500.1400) and related services within the Service Tree.

                                                        Description

                                                        Provides consumer information, education, and protection including maintaining files of verified information about businesses located in the counties of service, processes complaints and makes available reliability reports on companies and charitable or soliciting organizations. Website has listing of tips and alerts for consumers, videos and other resources for consumers and businesses. Provides a listing of charities and donors as well as taking complaints on charities. Provides a variety of services for businesses including dispute resolution services and accreditation information.

                                                        Hours

                                                        Monday-Friday, 8:30-5pm; many services available 24/7 on website

                                                        Required Documents

                                                        None

                                                        Eligibility

                                                        None

                                                        Fees

                                                        None for services; vary for business membership

                                                        Intake Procedure

                                                        By phone, mail, fax, or online.

                                                        Languages

                                                        English only

                                                        Service Area

                                                        San Francisco Bay Area

                                                        Geography Served

                                                          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                        • California
                                                          • Alameda County
                                                            • Contra Costa County
                                                              • Marin County
                                                                • Napa County
                                                                  • San Francisco County
                                                                    • San Mateo County
                                                                      • Santa Clara County
                                                                        • Solano County
                                                                          • Sonoma County

                                                                          Telephone Numbers

                                                                          Number:
                                                                          866-411-2221
                                                                          Type:
                                                                          Main Number
                                                                          Name:
                                                                          Main Number
                                                                          Edit Service DetailsClick here to see this service (TJ-1550) and related services within the Service Tree.

                                                                          Description

                                                                          Provides consumer information, education, and protection including maintaining files of verified information about businesses located in the counties of service, processes complaints and makes available reliability reports on companies and charitable or soliciting organizations. Website has listing of tips and alerts for consumers, videos and other resources for consumers and businesses. Provides a listing of charities and donors as well as taking complaints on charities. Provides a variety of services for businesses including dispute resolution services and accreditation information.

                                                                          Hours

                                                                          Monday-Friday, 8:30-5pm; many services available 24/7 on website

                                                                          Required Documents

                                                                          None

                                                                          Eligibility

                                                                          None

                                                                          Fees

                                                                          None for services; vary for business membership

                                                                          Intake Procedure

                                                                          By phone, mail, fax, or online.

                                                                          Languages

                                                                          English only

                                                                          Service Area

                                                                          San Francisco Bay Area

                                                                          Geography Served

                                                                            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                          • California
                                                                            • Alameda County
                                                                              • Contra Costa County
                                                                                • Marin County
                                                                                  • Napa County
                                                                                    • San Francisco County
                                                                                      • San Mateo County
                                                                                        • Santa Clara County
                                                                                          • Solano County
                                                                                            • Sonoma County

                                                                                            Telephone Numbers

                                                                                            Number:
                                                                                            866-411-2221
                                                                                            Type:
                                                                                            Main Number
                                                                                            Name:
                                                                                            Main Number
                                                                                            Edit Service DetailsClick here to see this service (DD-1500) and related services within the Service Tree.

                                                                                            Description

                                                                                            Provides consumer information, education, and protection including maintaining files of verified information about businesses located in the counties of service, processes complaints and makes available reliability reports on companies and charitable or soliciting organizations. Website has listing of tips and alerts for consumers, videos and other resources for consumers and businesses. Provides a listing of charities and donors as well as taking complaints on charities. Provides a variety of services for businesses including dispute resolution services and accreditation information.

                                                                                            Hours

                                                                                            Monday-Friday, 8:30-5pm; many services available 24/7 on website

                                                                                            Required Documents

                                                                                            None

                                                                                            Eligibility

                                                                                            None

                                                                                            Fees

                                                                                            None for services; vary for business membership

                                                                                            Intake Procedure

                                                                                            By phone, mail, fax, or online.

                                                                                            Languages

                                                                                            English only

                                                                                            Service Area

                                                                                            San Francisco Bay Area

                                                                                            Geography Served

                                                                                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                            • California
                                                                                              • Alameda County
                                                                                                • Contra Costa County
                                                                                                  • Marin County
                                                                                                    • Napa County
                                                                                                      • San Francisco County
                                                                                                        • San Mateo County
                                                                                                          • Santa Clara County
                                                                                                            • Solano County
                                                                                                              • Sonoma County

                                                                                                              Telephone Numbers

                                                                                                              Number:
                                                                                                              866-411-2221
                                                                                                              Type:
                                                                                                              Main Number
                                                                                                              Name:
                                                                                                              Main Number
                                                                                                              Edit Service DetailsClick here to see this service (DD-1800) and related services within the Service Tree.

                                                                                                              Description

                                                                                                              Provides consumer information, education, and protection including maintaining files of verified information about businesses located in the counties of service, processes complaints and makes available reliability reports on companies and charitable or soliciting organizations. Website has listing of tips and alerts for consumers, videos and other resources for consumers and businesses. Provides a listing of charities and donors as well as taking complaints on charities. Provides a variety of services for businesses including dispute resolution services and accreditation information.

                                                                                                              Hours

                                                                                                              Monday-Friday, 8:30-5pm; many services available 24/7 on website

                                                                                                              Required Documents

                                                                                                              None

                                                                                                              Eligibility

                                                                                                              None

                                                                                                              Fees

                                                                                                              None for services; vary for business membership

                                                                                                              Intake Procedure

                                                                                                              By phone, mail, fax, or online.

                                                                                                              Languages

                                                                                                              English only

                                                                                                              Service Area

                                                                                                              San Francisco Bay Area

                                                                                                              Geography Served

                                                                                                                If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                                              • California
                                                                                                                • Alameda County
                                                                                                                  • Contra Costa County
                                                                                                                    • Marin County
                                                                                                                      • Napa County
                                                                                                                        • San Francisco County
                                                                                                                          • San Mateo County
                                                                                                                            • Santa Clara County
                                                                                                                              • Solano County
                                                                                                                                • Sonoma County

                                                                                                                                Telephone Numbers

                                                                                                                                Number:
                                                                                                                                866-411-2221
                                                                                                                                Type:
                                                                                                                                Main Number
                                                                                                                                Name:
                                                                                                                                Main Number
                                                                                                                                Edit Service DetailsClick here to see this service (FN-1700.1470) and related services within the Service Tree.

                                                                                                                                Description

                                                                                                                                Provides consumer information, education, and protection including maintaining files of verified information about businesses located in the counties of service, processes complaints and makes available reliability reports on companies and charitable or soliciting organizations. Website has listing of tips and alerts for consumers, videos and other resources for consumers and businesses. Provides a listing of charities and donors as well as taking complaints on charities. Provides a variety of services for businesses including dispute resolution services and accreditation information.

                                                                                                                                Hours

                                                                                                                                Monday-Friday, 8:30-5pm; many services available 24/7 on website

                                                                                                                                Required Documents

                                                                                                                                None

                                                                                                                                Eligibility

                                                                                                                                None

                                                                                                                                Fees

                                                                                                                                None for services; vary for business membership

                                                                                                                                Intake Procedure

                                                                                                                                By phone, mail, fax, or online.

                                                                                                                                Languages

                                                                                                                                English only

                                                                                                                                Service Area

                                                                                                                                San Francisco Bay Area

                                                                                                                                Geography Served

                                                                                                                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                                                                • California
                                                                                                                                  • Alameda County
                                                                                                                                    • Contra Costa County
                                                                                                                                      • Marin County
                                                                                                                                        • Napa County
                                                                                                                                          • San Francisco County
                                                                                                                                            • San Mateo County
                                                                                                                                              • Santa Clara County
                                                                                                                                                • Solano County
                                                                                                                                                  • Sonoma County

                                                                                                                                                  Telephone Numbers

                                                                                                                                                  Number:
                                                                                                                                                  866-411-2221
                                                                                                                                                  Type:
                                                                                                                                                  Main Number
                                                                                                                                                  Name:
                                                                                                                                                  Main Number
                                                                                                                                                  Edit Service DetailsClick here to see this service (BM-1400) and related services within the Service Tree.

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