Emergency Broadband Benefit

Address

***PHONE AND INTERNET ONLY***
Washington, DC 20405

(833) 511-0311

www.GetEmergencyBroadband.org

Description:

Provides assistance to afford internet service during the pandemic. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. Program is limited to one monthly service discount and one device discount per household.

Handicap Accessible?

No

Is Shelter?

No

Date of Official Change:

May 14, 2021

Geographies Served

  • Serves All Areas

Address Listings

Mailing

P.O. Box 7081
Emergency Broadband Support Center
London, KY 40742

Physical (Primary)

***PHONE AND INTERNET ONLY***
Washington, DC 20405

Phone Numbers

Main Number

(833) 511-0311

Accessibility:

Not necessary for service

Description

Provides a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.

Hours

Website: 24 hours daily; Phone: Monday-Friday, 8 am - 5 pm ET

Required Documents

Call for information or apply online.

Eligibility

A household is eligible if a member of the household meets one of the criteria below: Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline; Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year; Received a Federal Pell Grant during the current award year; Experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or Meets the eligibility criteria for a participating provider's existing low-income or COVID-19 program.

Fees

None

Intake Procedure

Contact your preferred participating broadband provider, apply online, or call for a mail-in application.

Languages

English

Service Area

Nationwide

Geography Served

    If a location is greyed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

    Serves all areas

Telephone Numbers

Number:
833-511-0311
Name:
Main Number
Edit Service DetailsClick here to see this service (BV-9000.3300) and related services within the Service Tree.

Description

Provides a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.

Hours

Website: 24 hours daily; Phone: Monday-Friday, 8 am - 5 pm ET

Required Documents

Call for information or apply online.

Eligibility

A household is eligible if a member of the household meets one of the criteria below: Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline; Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year; Received a Federal Pell Grant during the current award year; Experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or Meets the eligibility criteria for a participating provider's existing low-income or COVID-19 program.

Fees

None

Intake Procedure

Contact your preferred participating broadband provider, apply online, or call for a mail-in application.

Languages

English

Service Area

Nationwide

Geography Served

    If a location is greyed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

    Serves all areas

Telephone Numbers

Number:
833-511-0311
Name:
Main Number
Edit Service DetailsClick here to see this service (NT-6500) and related services within the Service Tree.

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