RAPID R-Transit with Lyft

Address

440 Civic Center Plaza, Second Floor
Richmond, CA 94801

(510) 307-8026

www.ci.richmond.ca.us/2880/R-Transit-Paratransit

Description:

Provides low-cost transportation services to seniors (55 and older) and persons with disabilities who reside in the City of Richmond and the unincorporated areas of East Richmond Heights, El Sobrante, Kensington, North Richmond, Hasford Heights and Rollingwood. Offers door-to-door demand-response trips, and standing orders. Program registrants can travel within a specified geographic service area to include cities of Richmond, El Cerrito, San Pablo, North Richmond, El Sobrante, Kensington, and Pinole. Reservations are required and can be made up to 30 days in advance; same day service is based on availability. R-Transit program!€™s newest addition, RAPID, offers R-Transit clients a subsidy to use Lyft for on-demand trips in the cities of Richmond, El Cerrito, North Richmond, El Sobrante, Kensington, San Pablo, and Pinole. RAPID will also expand service to and from the Contra Costa Regional Medical Center and Veterans hospital in Martinez, CA.

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

August 15, 2023

Address Listings

Physical (Primary)

440 Civic Center Plaza, Second Floor
Richmond, CA 94801

Mailing

440 Civic Center Plaza, 2nd Floor
Richmond, CA 94801

Contacts

Lori Reese-Brown

Primary Contact

Project Manager

paratransitservices@ci.richmond.ca.us

Phone Numbers

Main Number

(510) 307-8026

Fax

(510) 307-8080

Accessibility:

Handicap Accessible

Description

Offers curb-to-curb transportation in partnership with Lyft. R-Transit clients receive a subsidy to use Lyft for on-demand trips in the cities of Richmond, El Cerrito, North Richmond, El Sobrante, Kensington, San Pablo, and Pinole. RAPID will also expand service to and from the Contra Costa Regional Medical Center and Veterans hospital in Martinez, CA. Lyft driver is not required to assist passenger. Payment must be made directly to Lyft in form of credit/debit card, or prepaid debit card.

Hours

24 hours daily

Required Documents

Valid identification and proof of residence.

Eligibility

Age 55+ or disabled or certified eligible for Americans with Disabilities, resident of residents from Richmond, North Richmond, Kensingon, and El Sobrante

Fees

Client must pay the first $3 of each one way trip, and the city will provide a subsidy to cover the next $17 of the ride. If the total cost of a one way trip exceeds $20, client is responsible for the overage.

Intake Procedure

Call to request application by mail or complete online.

Languages

English only

Service Area

Contra Costa County (El Sobrante, North Richmond, Richmond, Kensington, El Cerrito, San Pablo, Pinole and 2 hospitals in Martinez)

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California
    • Alameda County
      • Kensington
    • Contra Costa County
      • El Cerrito
      • El Sobrante
      • North Richmond
      • Pinole
      • Richmond

Telephone Numbers

Number:
510-307-8026
Type:
Main Number
Name:
Main Number
Edit Service DetailsClick here to see this service (BT-4500.6500-170) and related services within the Service Tree.

Description

Offers curb-to-curb transportation in partnership with Lyft. R-Transit clients receive a subsidy to use Lyft for on-demand trips in the cities of Richmond, El Cerrito, North Richmond, El Sobrante, Kensington, San Pablo, and Pinole. RAPID will also expand service to and from the Contra Costa Regional Medical Center and Veterans hospital in Martinez, CA. Lyft driver is not required to assist passenger. Payment must be made directly to Lyft in form of credit/debit card, or prepaid debit card.

Hours

24 hours daily

Required Documents

Valid identification and proof of residence.

Eligibility

Age 55+ or disabled or certified eligible for Americans with Disabilities, resident of residents from Richmond, North Richmond, Kensingon, and El Sobrante

Fees

Client must pay the first $3 of each one way trip, and the city will provide a subsidy to cover the next $17 of the ride. If the total cost of a one way trip exceeds $20, client is responsible for the overage.

Intake Procedure

Call to request application by mail or complete online.

Languages

English only

Service Area

Contra Costa County (El Sobrante, North Richmond, Richmond, Kensington, El Cerrito, San Pablo, Pinole and 2 hospitals in Martinez)

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California
    • Alameda County
      • Kensington
    • Contra Costa County
      • El Cerrito
      • El Sobrante
      • North Richmond
      • Pinole
      • Richmond

Telephone Numbers

Number:
510-307-8026
Type:
Main Number
Name:
Main Number
Edit Service DetailsClick here to see this service (BT-4500.4500-710) and related services within the Service Tree.

Description

Offers curb-to-curb transportation in partnership with Lyft. R-Transit clients receive a subsidy to use Lyft for on-demand trips in the cities of Richmond, El Cerrito, North Richmond, El Sobrante, Kensington, San Pablo, and Pinole. RAPID will also expand service to and from the Contra Costa Regional Medical Center and Veterans hospital in Martinez, CA. Lyft driver is not required to assist passenger. Payment must be made directly to Lyft in form of credit/debit card, or prepaid debit card.

Hours

24 hours daily

Required Documents

Valid identification and proof of residence.

Eligibility

Age 55+ or disabled or certified eligible for Americans with Disabilities, resident of residents from Richmond, North Richmond, Kensingon, and El Sobrante

Fees

Client must pay the first $3 of each one way trip, and the city will provide a subsidy to cover the next $17 of the ride. If the total cost of a one way trip exceeds $20, client is responsible for the overage.

Intake Procedure

Call to request application by mail or complete online.

Languages

English only

Service Area

Contra Costa County (El Sobrante, North Richmond, Richmond, Kensington, El Cerrito, San Pablo, Pinole and 2 hospitals in Martinez)

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California
    • Alameda County
      • Kensington
    • Contra Costa County
      • El Cerrito
      • El Sobrante
      • North Richmond
      • Pinole
      • Richmond

Telephone Numbers

Number:
510-307-8026
Type:
Main Number
Name:
Main Number
Edit Service DetailsClick here to see this service (BT-4500.6500-800) and related services within the Service Tree.

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