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Full Resource Name:
The Friendship Line - Institute on Aging San Francisco
Address
3575 Geary Boulevard
San Francisco, CA 94118
(888) 670-1360
www.ioaging.org/services-for-elders-and-care-givers/friendship-line
Description:
Offers a 24-hour toll-free accredited crisis intervention program for older and disabled adults. Provides a crisis and a warm line for routine phone calls that provide emotional support, reassurance, crisis intervention, elder abuse prevention, suicide prevention and information and referral for additional care. Trained staff and volunteers receive calls and make outgoing calls, offering an ongoing connection for many individuals who may be lonely, isolated, grieving, depressed, anxious, and/or thinking about death or suicide. All services are free of cost.
Handicap Accessible?
No
Is Shelter?
No
Date of Official Change:
May 19, 2025
Geographies Served
Serves All Areas
Address Listings
Physical (Primary)
3575 Geary Boulevard
San Francisco, CA 94118
Mailing
3575 Geary Boulevard
Institute on Aging The Friendship Line
San Francisco, CA 94118
Contacts
Phone Numbers
Main Number
(888) 670-1360
Administration
(415) 750-4111
Alternative Number
(800) 971-0016
Fax
(415) 750-5338
Accessibility:
Not Applicable
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Answers crisis hotline and warm line which supports at-risk seniors and adults with disabilities, family members and their advocates. Services include support, reassurance, counseling, crisis intervention, abuse prevention, medication reminders, well-being checks, and information and referral. Trained staff and volunteers receive calls and make outgoing calls to individuals who may be lonely, isolated, grieving, depressed, anxious, and/or thinking about death or suicide.
Hours
24 hours daily
Required Documents
None
Eligibility
At-risk seniors, disabled adults, family members and their advocates.
Fees
None
Intake Procedure
Contact the Friendship Line directly.
Languages
Limited, call for information
Service Area
Nationwide
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Telephone Numbers
Description
Offers a 24-hour toll-free accredited crisis intervention program for older and disabled adults. Provides a crisis and a warm line for routine phone calls that provide emotional support, reassurance, crisis intervention, elder abuse prevention, suicide prevention and information and referral for additional care. Trained staff and volunteers receive calls and make outgoing calls, offering an ongoing connection for many individuals who may be lonely, isolated, grieving, depressed, anxious, and/or thinking about death or suicide. All services are free of cost.
Hours
24 hours daily
Required Documents
None
Eligibility
At-risk seniors, disabled adults, family members and their advocates.
Fees
None
Intake Procedure
Call
Languages
Limited, call for information
Service Area
Nationwide
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Telephone Numbers
Description
Offers a 24-hour toll-free accredited crisis intervention program for older and disabled adults. Provides a crisis and a warm line for routine phone calls that provide emotional support, reassurance, crisis intervention, elder abuse prevention, suicide prevention and information and referral for additional care. Trained staff and volunteers receive calls and make outgoing calls, offering an ongoing connection for many individuals who may be lonely, isolated, grieving, depressed, anxious, and/or thinking about death or suicide. All services are free of cost.
Hours
24 hours daily
Required Documents
None
Eligibility
At-risk seniors, disabled adults, family members and their advocates.
Fees
None
Intake Procedure
Call
Languages
Limited, call for information
Service Area
Nationwide
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Telephone Numbers
Description
Answers crisis hotline and warm line which supports at-risk seniors and adults with disabilities, family members and their advocates. Services include support, reassurance, counseling, crisis intervention, abuse prevention, medication reminders, well-being checks, and information and referral. Trained staff and volunteers receive calls and make outgoing calls to individuals who may be lonely, isolated, grieving, depressed, anxious, and/or thinking about death or suicide.
Hours
24 hours daily
Required Documents
None
Eligibility
At-risk seniors, disabled adults, family members and their advocates.
Fees
None
Intake Procedure
Contact the Friendship Line directly.
Languages
Limited, call for information
Service Area
Nationwide
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Telephone Numbers