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Full Resource Name:

Advice Nurse CC Health Centers and CC Health Plan Authorizations

Address

***CONFIDENTIAL***
Martinez, CA 94553

(877) 661-6230 x1

www.cchealth.org/health_plan/advice_nurse.php

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Description:

Provide telephone services where nurses can help to determine medical needs, provide homecare advice and medical information. Also provides information on Contra Costa Health Plan authorization and member services. Clients do not need to be CCHP members in order to receive health advice.

Handicap Accessible?

No

Is Shelter?

No

Date of Official Change:

June 17, 2021

Address Listings

Physical (Primary)

***CONFIDENTIAL***
Martinez, CA 94553

Mailing

595 Center Avenue, Suite 100
Martinez, CA 94553

Contacts

Patricia Muñoz-Zuniga

Primary Contact

Director of Advice Nurse CCHP

(925) 608-7661

pmunozzu@cchealth.org

Phone Numbers

Main Number

(877) 661-6230 x1

Administration

(925) 313-6000

Backdoor Number

(925) 957-7242

Fax

(925) 313-6397

TTY/TDD

(800) 735-2929

Accessibility:

Not Applicable

Services

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Medical Information Services

Description

Provides telephone services where nurses can help to determine medical needs, provide home care advice and medical information. Also provides information on Contra Costa Health Plan authorization and member services. Clients do not need to be CCHP members in order to receive health advice.

Hours

Advice Nurse: 24 hours daily; Information: Monday-Friday, 8am - 4:30pm

Required Documents

None

Eligibility

Contra Costa County resident without health insurance or pending health coverage with Contra Costa Health Services or Contra Costa Health Plan.

Fees

None

Intake Procedure

Call for information; if no medical record number present, wait and call will be transferred to the advice nurse.

Languages

Language line available

Service Area

Contra Costa County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California
    • Contra Costa County

    Telephone Numbers

    Number:
    877-661-6230 x1
    Type:
    Main Number
    Name:
    Main Number
    Edit Service DetailsClick here to see this service (TJ-3200.5000) and related services within the Service Tree.

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