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Full Resource Name:
24-Hour Crisis Lines - Contra Costa Crisis Center
Address
***CONFIDENTIAL***
Walnut Creek, CA 94598
211
AKA:
Crisis Center, support group
Description:
During Coronavirus COVID-19, continues to provide telephone crisis counseling, grief counseling, suicide prevention services, including response to 800-273-TALK and 800-SUICIDE. Offers new Covid-19 support group for anyone experiencing any stress during the time of the pandemic. Provides information and referral to community programs. Answers all after-hours calls to Contra Costa County Child Protective Services and Contra Costa County Adult Protective Services. Clients can call or text HOPE to 20121 to reach a crisis counselor 24 hours daily.
Handicap Accessible?
No
Is Shelter?
No
Date of Official Change:
November 24, 2020
Address Listings
Physical (Primary)
***CONFIDENTIAL***
Walnut Creek, CA 94598
Mailing
P.O. Box 3364
Walnut Creek, CA 94598
Contacts
Justin Jarratt
Lesley Garcia
Director of Programs
Phone Numbers
Main Number
211
Administration
(925) 939-1916
Fax
(925) 939-1933
Toll Free
(800) 833-2900
Accessibility:
Not Applicable
Services
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Description
Offers volunteer opportunities to individuals interested in providing counseling and emotional support to people who are in crisis or calling for community resources.
Hours
Office: Monday-Friday, 9 am - 5 pm; Website: 24 hours daily
Required Documents
Valid identification for background check.
Eligibility
Adult 21+
Fees
None
Intake Procedure
Visit website to register. Must complete background screening and agree to one year of service after completing 60-hour call center training.
Languages
English required
Service Area
Contra Costa County
Geography Served
If a location is greyed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.
Telephone Numbers
Description
Provides telephone crisis counseling, grief counseling, suicide prevention services, including response to 800-273-TALK and 800-SUICIDE. Provides information and referral to community programs. Answers all after-hours calls to Contra Costa County Child Protective Services and Contra Costa County Adult Protective Services. Provides individual and group grief support and counseling to adults and children mourning the death of a loved one. Clients can call or text "HOPE" to 20121 to reach a crisis counselor 24 hours daily.
Hours
Phone, Text and website: 24 hours daily
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
Call or text HOPE to 20121 to reach a crisis counselor 24 hours daily.
Languages
English and Spanish; language line available for other languages.
Service Area
Contra Costa County
Geography Served
If a location is greyed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.
Telephone Numbers
Description
Offers new Covid-19 support group for anyone experiencing any stress during the time of the pandemic. Support group discussion topics may include understanding stressors, coping strategies, strength in sharing, covid and grief, and embracing humor.
Hours
Phone, Text and website: 24 hours daily
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
Call for information and to sign-up for group.
Languages
English and Spanish
Service Area
Contra Costa County
Geography Served
If a location is greyed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.
Telephone Numbers
Description
Provides telephone crisis counseling, grief counseling, suicide prevention services, including response to 800-273-TALK and 800-SUICIDE. Provides information and referral to community programs. Answers all after-hours calls to Contra Costa County Child Protective Services and Contra Costa County Adult Protective Services. Clients can call or text "HOPE" to 20121 to reach a crisis counselor 24 hours daily.
Hours
Phone, Text and website: 24 hours daily
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
Call or text HOPE to 20121 to reach a crisis counselor 24 hours daily.
Languages
English and Spanish; language line available for other languages.
Service Area
Contra Costa County
Geography Served
If a location is greyed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.
Telephone Numbers