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Full Resource Name:

24-Hour Crisis Lines - Contra Costa Crisis Center

Address

***CONFIDENTIAL***
Walnut Creek, CA 94598

988

www.crisis-center.org

Click here to hide the map.

AKA:

Crisis Center, support group

Description:

Provides telephone crisis counseling, grief counseling, suicide prevention services, including response to 800-273-TALK and 800-SUICIDE. Provides information and referral to community programs. Answers all after-hours calls to Contra Costa County Child Protective Services and Contra Costa County Adult Protective Services. Clients can call or text HOPE to 20121 to reach a crisis counselor 24 hours daily.

Handicap Accessible?

No

Is Shelter?

No

Date of Official Change:

January 10, 2024

Address Listings

Physical (Primary)

***CONFIDENTIAL***
Walnut Creek, CA 94598

Mailing

P.O. Box 3364
Walnut Creek, CA 94598

Contacts

Justin Jarratt

Primary Contact

Call Center Manager

justinj@crisis-center.org

Lesley Garcia

Director of Programs

lesleyg@crisis-center.org

Phone Numbers

Main Number

988

Administration

(925) 939-1916

Backdoor Number

(800) 833-2900

Fax

(925) 939-1933

Accessibility:

Not Applicable

Services

Click here to show all service details. Or click on a service name to see its details specifically.

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Counseling/Information Support Volunteer Opportunities

Description

Offers volunteer opportunities to individuals interested in providing counseling and emotional support to people who are in crisis or calling for community resources.

Hours

Office: Monday-Friday, 9am - 5pm; Website: 24 hours daily

Required Documents

Valid identification for background check.

Eligibility

Adult 21+

Fees

None

Intake Procedure

Visit website to register. Must complete background screening and agree to one year of service after completing 60-hour call center training.

Languages

English required

Service Area

Contra Costa County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California
    • Contra Costa County

    Telephone Numbers

    Number:
    925-939-1916
    Name:
    Administration
    Number:
    800-833-2900
    Name:
    Backdoor Number
    Edit Service DetailsClick here to see this service (PX-1800) and related services within the Service Tree.
    Mental Health Crisis Lines

    Description

    Provides telephone crisis counseling, grief counseling, suicide prevention services, including response to 800-273-TALK and 800-SUICIDE. Provides information and referral to community programs. Answers all after-hours calls to Contra Costa County Child Protective Services and Contra Costa County Adult Protective Services. Provides individual and group grief support and counseling to adults and children mourning the death of a loved one. Clients can call or text "HOPE" to 20121 to reach a crisis counselor 24 hours daily.

    Hours

    Phone, Text and website: 24 hours daily

    Required Documents

    None

    Eligibility

    None

    Fees

    None

    Intake Procedure

    Call or text HOPE to 20121 to reach a crisis counselor 24 hours daily.

    Languages

    English and Spanish; language line available for other languages.

    Service Area

    Contra Costa County

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • California
      • Contra Costa County

      Telephone Numbers

      Number:
      800-833-2900
      Name:
      Backdoor Number
      Number:
      988
      Type:
      Main Number
      Name:
      Main Number
      Edit Service DetailsClick here to see this service (RP-1500.1400-500) and related services within the Service Tree.
      Suicide Prevention Hotlines

      Description

      Provides telephone crisis counseling, grief counseling, suicide prevention services, including response to 800-273-TALK and 800-SUICIDE. Provides information and referral to community programs. Answers all after-hours calls to Contra Costa County Child Protective Services and Contra Costa County Adult Protective Services. Clients can call or text "HOPE" to 20121 to reach a crisis counselor 24 hours daily.

      Hours

      Phone, Text and website: 24 hours daily

      Required Documents

      None

      Eligibility

      None

      Fees

      None

      Intake Procedure

      Call or text HOPE to 20121 to reach a crisis counselor 24 hours daily.

      Languages

      English and Spanish; language line available for other languages.

      Service Area

      Contra Costa County

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • California
        • Contra Costa County

        Telephone Numbers

        Number:
        800-833-2900
        Name:
        Backdoor Number
        Number:
        988
        Type:
        Main Number
        Name:
        Main Number
        Edit Service DetailsClick here to see this service (RP-1500.1400-800) and related services within the Service Tree.

        © 2025 Contra Costa Crisis Center

        Can't find what you're looking for? Dial 2-1-1 or text HOPE to 20121 to reach a live representative. You can also send a message online.