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Full Resource Name:
24-Hour Crisis Lines - Contra Costa Crisis Center
Address
***CONFIDENTIAL***
Walnut Creek, CA 94598
988
AKA:
Crisis Center, support group
Description:
Provides telephone crisis counseling, grief counseling, suicide prevention services, including response to 800-273-TALK and 800-SUICIDE. Provides information and referral to community programs. Answers all after-hours calls to Contra Costa County Child Protective Services and Contra Costa County Adult Protective Services. Clients can call or text HOPE to 20121 to reach a crisis counselor 24 hours daily.
Handicap Accessible?
No
Is Shelter?
No
Date of Official Change:
January 10, 2024
Address Listings
Physical (Primary)
***CONFIDENTIAL***
Walnut Creek, CA 94598
Mailing
P.O. Box 3364
Walnut Creek, CA 94598
Contacts
Justin Jarratt
Lesley Garcia
Director of Programs
Phone Numbers
Main Number
988
Administration
(925) 939-1916
Backdoor Number
(800) 833-2900
Fax
(925) 939-1933
Accessibility:
Not Applicable
Services
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Description
Offers volunteer opportunities to individuals interested in providing counseling and emotional support to people who are in crisis or calling for community resources.
Hours
Office: Monday-Friday, 9am - 5pm; Website: 24 hours daily
Required Documents
Valid identification for background check.
Eligibility
Adult 21+
Fees
None
Intake Procedure
Visit website to register. Must complete background screening and agree to one year of service after completing 60-hour call center training.
Languages
English required
Service Area
Contra Costa County
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides telephone crisis counseling, grief counseling, suicide prevention services, including response to 800-273-TALK and 800-SUICIDE. Provides information and referral to community programs. Answers all after-hours calls to Contra Costa County Child Protective Services and Contra Costa County Adult Protective Services. Provides individual and group grief support and counseling to adults and children mourning the death of a loved one. Clients can call or text "HOPE" to 20121 to reach a crisis counselor 24 hours daily.
Hours
Phone, Text and website: 24 hours daily
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
Call or text HOPE to 20121 to reach a crisis counselor 24 hours daily.
Languages
English and Spanish; language line available for other languages.
Service Area
Contra Costa County
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Provides telephone crisis counseling, grief counseling, suicide prevention services, including response to 800-273-TALK and 800-SUICIDE. Provides information and referral to community programs. Answers all after-hours calls to Contra Costa County Child Protective Services and Contra Costa County Adult Protective Services. Clients can call or text "HOPE" to 20121 to reach a crisis counselor 24 hours daily.
Hours
Phone, Text and website: 24 hours daily
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
Call or text HOPE to 20121 to reach a crisis counselor 24 hours daily.
Languages
English and Spanish; language line available for other languages.
Service Area
Contra Costa County
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers