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Full Resource Name:
California State Department of Consumer Affairs
Address
1625 North Market Blvd., Suite N-112
Sacramento, CA 95827
(800) 952-5210
Description:
Promotes and protects the interests of California consumers. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners. Under Consumer Complaints on website, are many resource and contacts to file a complaint by specific service/trade.
Handicap Accessible?
Yes
Is Shelter?
No
Date of Official Change:
January 30, 2020
Address Listings
Mailing
1625 North Market Blvd., Suite N-112
Sacramento, CA 95827
Physical (Primary)
1625 North Market Blvd., Suite N-112
Sacramento, CA 95827
Contacts
Alexia Podesta Secreatary
Primary Contact
Chief Deputy Director
Phone Numbers
Main Number
(800) 952-5210
TTD/TTY
(800) 326-2297
Accessibility:
Handicap Accessible
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. DCA's consumer assistance hotline is staffed by friendly and knowledgeable agents who, through translation services, can speak to callers in over 140 languages. DCA's Take Charge California! consumer education Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.
Hours
Monday-Friday, 8-5pm; 1st and 3rd Wednesday, 8:30-5pm
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
Call or visit website to file complaint online
Languages
English and Spanish
Service Area
California
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. DCA's consumer assistance hotline is staffed by friendly and knowledgeable agents who, through translation services, can speak to callers in over 140 languages. DCA's Take Charge California! consumer education Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.
Hours
Monday-Friday, 8-5pm; 1st and 3rd Wednesday, 8:30-5pm
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
Call or visit website to file complaint online
Languages
English and Spanish
Service Area
California
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. DCA's consumer assistance hotline is staffed by friendly and knowledgeable agents who, through translation services, can speak to callers in over 140 languages. DCA's Take Charge California! consumer education Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.
Hours
Monday-Friday, 8-5pm; 1st and 3rd Wednesday, 8:30-5pm
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
Call or visit website to file complaint online
Languages
English and Spanish
Service Area
California
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.
Hours
Website: 24 hours daily
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
Visit website for information. For tenant rights information click on Consumer Information Center_Publications_Legal Guide_scroll down to find Landlord/Tenant Law.
Languages
English and Spanish
Service Area
California
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers
Description
Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.
Hours
Website: 24 hours daily
Required Documents
None
Eligibility
None
Fees
None
Intake Procedure
Visit website for information. For tenant rights information click on Consumer Information Center_Publications_Legal Guide_Landlord/Tenant Law.
Languages
English and Spanish
Service Area
California
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Telephone Numbers