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Full Resource Name:

Emergency Broadband Benefit

Address

***PHONE AND INTERNET ONLY***
Washington, DC 20405

(833) 511-0311

www.GetEmergencyBroadband.org

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Description:

Provides assistance to afford internet service. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. Program is limited to one monthly service discount and one device discount per household. After December 31, 2021, modifications to the existing EBB program will take effect.

Handicap Accessible?

No

Is Shelter?

No

Date of Official Change:

May 14, 2021

Geographies Served

  • Serves All Areas

Address Listings

Mailing

P.O. Box 7081
Emergency Broadband Support Center
London, KY 40742

Physical (Primary)

***PHONE AND INTERNET ONLY***
Washington, DC 20405

Phone Numbers

Main Number

(833) 511-0311

Accessibility:

Not necessary for service

Services

Click here to show all service details. Or click on a service name to see its details specifically.

Click here to hide all service details.

Internet Service Providers

Description

Provides a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household. After December 31, 2021, modifications to the existing EBB program will take effect.

Hours

Website: 24 hours daily; Phone: Monday-Friday, 8 am - 5 pm ET

Required Documents

Call for information or apply online.

Eligibility

A household is eligible if a member of the household meets one of the criteria below: Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline; Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year; Received a Federal Pell Grant during the current award year; Experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or Meets the eligibility criteria for a participating provider's existing low-income or COVID-19 program.

Fees

None

Intake Procedure

Contact your preferred participating broadband provider, apply online, or call for a mail-in application.

Languages

English

Service Area

Nationwide

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Telephone Numbers

Number:
833-511-0311
Name:
Main Number
Edit Service DetailsClick here to see this service (BV-9000.3300) and related services within the Service Tree.
Service Cost Payment Assistance

Description

Provides a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household. After December 31, 2021, modifications to the existing EBB program will take effect.

Hours

Website: 24 hours daily; Phone: Monday-Friday, 8 am - 5 pm ET

Required Documents

Call for information or apply online.

Eligibility

A household is eligible if a member of the household meets one of the criteria below: Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline; Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year; Received a Federal Pell Grant during the current award year; Experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or Meets the eligibility criteria for a participating provider's existing low-income or COVID-19 program.

Fees

None

Intake Procedure

Contact your preferred participating broadband provider, apply online, or call for a mail-in application.

Languages

English

Service Area

Nationwide

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    Serves all areas

Telephone Numbers

Number:
833-511-0311
Name:
Main Number
Edit Service DetailsClick here to see this service (NT-6500) and related services within the Service Tree.

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