California State Department of Consumer Affairs

Address

1625 North Market Blvd., Suite N112
Consumer Information Division
Sacramento, CA 95834

(800) 952-5210

http://www.dca.ca.gov/

Description:

Promotes and protects the interests of California consumers. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners. Under Consumer Complaints on website, are many resource and contacts to file a complaint by specific service/trade.

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

August 9, 2017

Address Listings

Physical (Primary)

1625 North Market Blvd., Suite N112
Consumer Information Division
Sacramento, CA 95834

Mailing

1625 North Market Blvd., Suite N112
Consumer Information Division
Sacramento, CA 95834

Contacts

Dean R. Grafilo

Primary Contact

Chief Deputy Director

Phone Numbers

Main Number

(800) 952-5210

Administration

(916) 445-1254

TTD/TTY

(800) 326-2297

Accessibility:

Handicap Accessible

Description

Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. DCA's consumer assistance hotline is staffed by friendly and knowledgeable agents who, through translation services, can speak to callers in over 140 languages. DCA's Take Charge California! consumer education Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.

Hours

Monday-Friday, 8-5pm; 1st and 3rd Wednesday, 8:30-5pm

Required Documents

None

Eligibility

None

Fees

None

Intake Procedure

Call or visit website to file complaint online

Languages

English; language line over 140 languages

Service Area

California

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • California

    Telephone Numbers

    Number:
    800-952-5210
    Type:
    Main Number
    Name:
    Main Number
    Edit Service DetailsClick here to see this service (DD-1500) and related services within the Service Tree.

    Description

    Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. DCA's consumer assistance hotline is staffed by friendly and knowledgeable agents who, through translation services, can speak to callers in over 140 languages. DCA's Take Charge California! consumer education Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.

    Hours

    Monday-Friday, 8-5pm; 1st and 3rd Wednesday, 8:30-5pm

    Required Documents

    None

    Eligibility

    None

    Fees

    None

    Intake Procedure

    Call or visit website to file complaint online

    Languages

    English; language line over 140 languages

    Service Area

    California

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • California

      Telephone Numbers

      Number:
      800-952-5210
      Type:
      Main Number
      Name:
      Main Number
      Edit Service DetailsClick here to see this service (DD-1800) and related services within the Service Tree.

      Description

      Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. DCA's consumer assistance hotline is staffed by friendly and knowledgeable agents who, through translation services, can speak to callers in over 140 languages. DCA's Take Charge California! consumer education Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.

      Hours

      Monday-Friday, 8-5pm; 1st and 3rd Wednesday, 8:30-5pm

      Required Documents

      None

      Eligibility

      None

      Fees

      None

      Intake Procedure

      Call or visit website to file complaint online

      Languages

      English; language line over 140 languages

      Service Area

      California

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • California

        Telephone Numbers

        Number:
        800-952-5210
        Type:
        Main Number
        Name:
        Main Number
        Edit Service DetailsClick here to see this service (DD-2100.2500) and related services within the Service Tree.

        Description

        Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.

        Hours

        Website: 24 hours daily

        Required Documents

        None

        Eligibility

        None

        Fees

        None

        Intake Procedure

        Visit website for information. For tenant rights information click on Publications, Complete List of Publications then follow link to tenants. Direct site is: http://www.dca.ca.gov/publications/landlordbook/index.shtml

        Languages

        English; language line over 140 languages

        Service Area

        California

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

        • California

          Telephone Numbers

          Number:
          800-952-5210
          Name:
          Main Number
          Edit Service DetailsClick here to see this service (FT-4500.4550) and related services within the Service Tree.

          Description

          Offers information, resources and assistance needed to learn consumer rights and responsibilities, learn how to make smart and safe consumer choices, and learn how to effectively complain when a consumer transaction goes wrong. Web site offers information about health, home, car, money, free and low-cost government and community services, scams, and much more. The site also offers detailed information to landlords and tenants.

          Hours

          Website: 24 hours daily

          Required Documents

          None

          Eligibility

          None

          Fees

          None

          Intake Procedure

          Visit website for information. For tenant rights information click on Publications, Complete List of Publications then follow link to tenants. Direct site is: http://www.dca.ca.gov/publications/landlordbook/index.shtml

          Languages

          English; language line over 140 languages

          Service Area

          California

          Geography Served

            If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

          • California

            Telephone Numbers

            Number:
            800-952-5210
            Name:
            Main Number
            Edit Service DetailsClick here to see this service (FT-4500.8550) and related services within the Service Tree.

            Send profile information to an email address.

            Provide your email address to receive information about California State Department of Consumer Affairs.

            Sent!

            Please enter a valid email address.

            Close this field

            Send a condensed resource profile to your phone via text message (SMS).

            Select your cell carrier and provide your phone number to receive information about California State Department of Consumer Affairs.

            Sent!

            Please enter a valid phone number.

            Please select a carrier.

            Standard text messaging rates may apply from your carrier. Some mobile carriers are inconsistent in their delivery of provider profiles sent to phones. If you do not receive a message within a few minutes please contact the provider directly for assistance.

            Close this field

            Click here to report updated information. You must be logged in to access this feature.

            Want to save this page for later?
            Create a free account!

            .